luxplus.co.uk

1.7
1.7 Based on 201 reviews

Luxplus is a members’ club where you can get beauty, wellness, and everyday products at some of the lowest prices online. With a monthly membership, you unlock exclusive deals and benefits that grow month by month like beauty cash and brand discount. Lu...

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Average Rating

1.7

/
5

201 Reviews

5 Star
14%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
81%

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Peter Hewitt
Do not use this company under any…

Do not use this company under any circumstances. I made a one time purchase and they then stole money from my credit card. They're dishonest.... AVOID AT ALL COSTS

1
Date of experience: Mar 07, 2026
Nick Rawle
The subscription fee

The subscription fee, £8.99 pcm, is tied to all purchases, and, it's a devil to release yourself from this fee. For an initial saving, you'll actually end up paying over treble the cost of the basic price. Plus, you'll get no a single email notification of this subscription. It's a terrible scam. Avoid at all costs.

1
Date of experience: Mar 01, 2026
Shirley McDonald
Di not use website

It wasn’t made clear at all that I was subscribing to £8.99 per month when buying one product. The website us not accepting email or password to allow me to cancel. This is a total con do not join. Lux plus use you see this please cancel my membership as the website us saying it no longer exists

1
Date of experience: Feb 23, 2026
Horrible experience.

They take your money without sending anything.I have placed an order 2 month ago and it never arrived. There is no customer service, they only have a repetitive chat box that submits tickets. I have been contacted after 10 days via email after submitting numerous tickets to ask for a refund.I still have not received my refund after 2 months and I never received the order.Wouldn’t recommend.

1
Date of experience: Feb 13, 2026
Victoria  Calder
Love shopping on Lysol’s

Love shopping on Lysol’s. Always find what I’m looking for (and more!) for a fraction of the price. Great to look at what else they’re selling too.

5
Date of experience: Feb 11, 2026
ms wright
second order

I was so pleased with my first order, I placed a second. Placed on Friday and arrived at parcelshop on Wednesday. The price was half of the UK price and delivery less than £3 from NL.

5
Date of experience: Feb 02, 2026
Buyer
Excellent - great prices and easy to cancel membership

I always buy woolite as i hate scratchy clothes but it is expensive. Price on here was too good to be true. So I checked here but honestly it could not be more obvious its a subscription if they rang you up and told you. Just to be sure I used paypal and blocked subscriptions. But cancel membership is on the front page. Super easy. I don't think I buy enough to make membership worth it but I would definitely pay a month's membership when I place an order.

5
Date of experience: Jan 30, 2026
Dani Papastefanu
Never received my item, still struggling to resolve it

Bought 6 items in January, they where for my mum, they never arrived and the communication process is way too long asking you to fill out a form. Avoid buying from that website, I regretted it! Too much time wasted on them and they don't even re - emburse you from wasting your time, and they expect you to do all the investigation work.👎🏻👎🏻👎🏻

1
Date of experience: Jan 25, 2026
Pola Duttchen
Scummers

Scummers,.I have purchased a product from them and then I have found I was paying a subscription £9 a month, for what ?

1
Date of experience: Jan 24, 2026
customer
My order never arrived and your chat…

My order never arrived and your chat bot support is pointless. Passed me over to email and all I got was an automated response and no follow up. I've requested a refund.

1
Date of experience: Jan 21, 2026

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Business Details

  • Luxplus is a members’ club where you can get beauty, wellness, and everyday products at some of the lowest prices online. With a monthly membership, you unlock exclusive deals and benefits that grow month by month like beauty cash and brand discount.

    Luxplus is your way to beauty.

  • email hello@luxplus.co.uk
  • language https://luxplus.co.uk

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