Name: lycamobile.pt
Telephone: 000000000
Rating: 3.8

Zoe Scott Guest

Thank you Jawaher

I am so satisfied with the attitude and patience of Jawaher, she helped with my complicated changing plan problem and she did a very good job. She was so serious with all the details and a very good listener.

Date of experience: Mar 24, 2023

Alvina W. Guest

2 years ago

Such a great customer service

Such a great customer service, solve my problem, representative Asma bn Ali is very polite and respectful.

Date of experience: Mar 23, 2023

Dexter Smith Guest

2 years ago

Customer care service is too good

Customer care service is too good . specially thanks to Gawaher who attend me she is soo polite and very helpful.

Date of experience: Mar 23, 2023

Leona Guest

2 years ago

Asma Ben Ali * very professionnal and polite, I'm highly satisfied

I forgot my password, I was struggling to login to my account and Asma was the best help I could ever have ! I was in hurry and she quickly found out about what was going wrong. She is smart, very kind and guided me clearly.Excellent, professional and friendly service, I totaly recommend it. It was a pleasure to speak to Asma, thank you again.

Date of experience: Mar 20, 2023

Maude Price Guest

2 years ago

Asma Ben Ali ** Helpful and Good…

Asma Ben Ali ** Helpful and Good English Thoroughly Guided All the things ....

Date of experience: Mar 17, 2023

Jasmine Anderson Guest

2 years ago

Canceled number back.l did not use my portuguese Lycamobile…

I did not use my portuguese Lycamobile for 3 months, while traveling and my number was canceled and needed it desperately back.The english attend Jawaher from Tunisia resolved my case in an unexpected extremely professional and with all the needed patience to get my old number within less than one hour.Congratulations to the Tunisian call center and specially to this wonderful lady , who saved my day from a lot of hassle .Thanks againDr Tiba

Date of experience: Mar 17, 2023

Haley Parker Guest

2 years ago

Very very bad company avoiding this…

Very very bad company avoiding this company. They just take ur money. Internet doesn't work . No no no.I called 12 times to fix my pb , but dosen't work. Very very bad.They turn my vacation to hell and stress.

Date of experience: Mar 16, 2023

Colman B. Guest

2 years ago

I called at Lyca mobile pt and Asma…

I called at Lyca mobile pt and Asma hben ali helped me out to solve the problem. She tried her best.

Date of experience: Mar 16, 2023

Dave Guest

2 years ago

Helpful and friendly

The lady from tunisia asma beni ☺️ was very Good in English and very friendly talked with me, i made a enquiry for port my Old number to new number

Date of experience: Mar 13, 2023

Adel Bell Guest

3 years ago

Change of voicemail language

I had a simple request (to change my voicemail from Portuguese to English) which was dealt with professionally and efficiently. I was helped by a lady called Shai who was friendly and explained the process to me clearly and concisely.