Review Time
I ordered a pair of pants about a week ago and only today they told me that they are no longer available. They do not even guarantee me the same price or an apology discount. I am very disappointed. I will not buy from this seller again. UNPROFESSIONAL AND UNSERIOUS!
I ordered a pair of pants about a week ago and only today they told me that they are no longer available. They do not even guarantee me the same price or an apology discount. I am very disappointed. I will not buy from this seller again. UNPROFESSIONAL AND UNSERIOUS!
Terrible company that our club are forced to work with as they are partnered with our university. We put in an order for 50 or so custom shirts with names and numbers on them. Were given a price per shirt of around £30 (which is higher than most of their competitors) but when we confirmed the shirt sizes the increase the price to £50 per shirt and started production before we could agree on this price. So now we have to get our student club members, who have little money as it is, to pay extortionate amounts of money for subpar quality kits. On top of this their customers service js abysmal taking anywhere between 2 weeks to 2 months to get a reply. If you have the option to use literally any other company then please do.
Terrible company that our club are forced to work with as they are partnered with our university. We put in an order for 50 or so custom shirts with names and numbers on them. Were given a price per shirt of around £30 (which is higher than most of their competitors) but when we confirmed the shirt sizes the increase the price to £50 per shirt and started production before we could agree on this price. So now we have to get our student club members, who have little money as it is, to pay extortionate amounts of money for subpar quality kits. On top of this their customers service js abysmal taking anywhere between 2 weeks to 2 months to get a reply. If you have the option to use literally any other company then please do.
Put an order in for 3 shirts in August. Only received 2. Have tried to phone...constantly unanswered, wrote to custimer 'care' twice who insisted i contact Neath office, done that too, still no response. Appalling service. Have told my football club to end business with them. I guess it's only £45 to them, but the present if a shirt has never been sent to my nephew.
Put an order in for 3 shirts in August. Only received 2. Have tried to phone...constantly unanswered, wrote to custimer 'care' twice who insisted i contact Neath office, done that too, still no response. Appalling service. Have told my football club to end business with them. I guess it's only £45 to them, but the present if a shirt has never been sent to my nephew.
Whatever you do, do not order from this company.Had to return items. They tell you to pay for return which goes all the way to Italy. I paid £18.80 for international tracked and signed for. When it finally arrived to them they refused the order saying that fees were outstanding. Item is to be returned to sender.Contacted them and they said taxes outstanding and to contact sending operator. When I queried them and gave proof of sending and said there was no guidance on these fees or how to pay them they just gave me the link that I used when previously preparing to send - address that I need to print and I have to pay for own sending (which I did).Contact with them has been awful. No compassion or willingness to help, more just like I have to deal with it. My order was £100 and paid £18.80 for a good service to get it sent to them and now it will be sent back to me and so I have to pay £18.80 all ovr again and now go find out how to pay the taxes on it when arriving in Italy when Macron won't give me any information on it and the post office does not have information on it?Do yourself a favour and buy elsewhere. I do not recommend using these and their customer care is a disgrace.
Whatever you do, do not order from this company.Had to return items. They tell you to pay for return which goes all the way to Italy. I paid £18.80 for international tracked and signed for. When it finally arrived to them they refused the order saying that fees were outstanding. Item is to be returned to sender.Contacted them and they said taxes outstanding and to contact sending operator. When I queried them and gave proof of sending and said there was no guidance on these fees or how to pay them they just gave me the link that I used when previously preparing to send - address that I need to print and I have to pay for own sending (which I did).Contact with them has been awful. No compassion or willingness to help, more just like I have to deal with it. My order was £100 and paid £18.80 for a good service to get it sent to them and now it will be sent back to me and so I have to pay £18.80 all ovr again and now go find out how to pay the taxes on it when arriving in Italy when Macron won't give me any information on it and the post office does not have information on it?Do yourself a favour and buy elsewhere. I do not recommend using these and their customer care is a disgrace.
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Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!
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