mcfc.co.uk

3
3 Based on 121 reviews

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3

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5

121 Reviews

5 Star
46%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
46%

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Egbu Wabali
What happened pep first half is a mess…

What happened pep first half is a mess please do what the squad do the them in December

1
Date of experience: Mar 11, 2026
Marina
I visited the Etihad Stadium with my family (my husband and our 7 and 13-year-old children) right on

I visited the Etihad Stadium with my family (my husband and our 7 and 13-year-old children) right on my birthday, and I couldn't have chosen a better way to celebrate!
The tour was absolutely fantastic, made truly special by our guide, Martin. He was exceptional: professional, charismatic, and incredibly thoughtful towards every participant. Even though we had audio guides, it was a pleasure to listen to him; Martin speaks excellent and easily understandable English, taking great care to ensure everyone followed his stories.
He naturally engaged both our 7-year-old son and our 13-year-old daughter, making the experience interactive and never boring. Seeing the dressing rooms and the pitch was emotional, but Martin's kindness and passion made the real difference. Thank you for making my birthday such a beautiful memory for my whole family.
Highly recommended! 💙

5
Date of experience: Mar 10, 2026
Marina
An unforgettable birthday at the Etihad with the legendary Martin!

I visited the Etihad Stadium with my family (my husband and our 7 and 13-year-old children) right on my birthday, and I couldn't have chosen a better way to celebrate!The tour was absolutely fantastic, made truly special by our guide, Martin. He was exceptional: professional, charismatic, and incredibly thoughtful towards every participant. Even though we had audio guides, it was a pleasure to listen to him; Martin speaks excellent and easily understandable English, taking great care to ensure everyone followed his stories.He naturally engaged both our 7-year-old son and our 13-year-old daughter, making the experience interactive and never boring. Seeing the dressing rooms and the pitch was emotional, but Martin's kindness and passion made the real difference. Thank you for making my birthday such a beautiful memory for my whole family.Highly recommended! 💙

5
Date of experience: Mar 10, 2026
Simon Glanfield
We had an absolutely fantastic…

We had an absolutely fantastic experience on the Manchester City Stadium Tour and would highly recommend it to any football fan.I booked the tour as part of a special trip for my son’s 18th birthday, and it really made the day extra memorable. The tour itself was very well organised and gave a great behind-the-scenes look at the Etihad, including areas you’d never normally get to see.What really made the experience stand out were our tour guides, Ian and Steve. They were both incredibly knowledgeable, engaging and friendly, and their passion for the club really came across. They shared great stories and insights, kept the group entertained throughout, and made the whole tour feel personal and special.It was the perfect start to what turned out to be an amazing day for my son’s first visit to the Etihad.A brilliant experience and excellent value – we’d highly recommend the tour to any City fan visiting Manchester

5
Date of experience: Feb 21, 2026
Billy Bullshire
Took thr boy for his birthday on the…

Took thr boy for his birthday on the MAN city tour , Heidi and Chris the tour guides were excellent and made the tour a bit more personal with their interactions. Highly recommend 👌

5
Date of experience: Feb 08, 2026
chisor wabali nkasi
I like the way everyone can be settled…

I like the way everyone can be settled and score at least 2-4 goals ,but that momentum is reducing clearly in second half. Through the defensive errors and unnecessary fouls committedIn summary, there has to be improvement in premier league and champions league to be 1st.

5
Date of experience: Feb 01, 2026
Androiyed
Ignored vulnerable fans

I raised a concern about the treatment of vulnerable fans and was completely ignored. I sent an email 17 days ago and still haven't received a response. Very disappointed with their lack of care.

1
Date of experience: Jan 12, 2026
Ryan Kinlon
Very Disappointing Experience With Manchester City Fan Support

I’m really disappointed with the service I received from Manchester City Fan Support. In my experience, the help I was given while trying to purchase tickets for the Brentford Carabao Cup match was very poor. I followed the instructions and reached out for support, but I still wasn’t able to complete the purchase.This has left my daughter extremely upset, as she was excited to go to the match and is now in tears because we couldn’t get the tickets. As fans, we expect clearer guidance and better assistance, especially during important ticket sales.Overall, the service I received was not good enough, and I hope they improve their support for supporters in the future.

1
Date of experience: Dec 11, 2025
EXCELLENT STAFF SERVICE

i have dealt with Tommy from the City access team on several occasions. He always goes the extra mile to answe my needs , its about time i gave him the praise he deserves

5
Date of experience: Nov 01, 2025
Romsey55
The VIP tour was excellent

The VIP tour was excellent, our tour guide Steve W was brilliant. His enthusiasm was infectious and his extensive knowledge made it a very interesting and entertaining tour. We enjoyed it very much and would highly recommend the VIP tour

5
Date of experience: Aug 30, 2025

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