Review Time
This is the worst customer experience I have ever had. After ordering my wedding ring from Mejuri in October I received no communication from them, despite their in-store staff advising me that I should receive the ring in mid-November. After chasing this and receiving a response from one of their team telling me that my ring was scheduled to be shipped that day. Then 1 day later, I received another email letting me know that my order had been cancelled and refunding me, because the ring is supposedly out of stock.I can still purchase this ring in my size on Mejuri's website now, despite receiving this email so I have no idea whether this ring is actually out of stock or if this is just another failure in Mejuri's communication. If it was out of stock, why did Mejuri sit on my money for 2 months with no communication? Avoid Mejuri like the plague, they are completely incompetent!
I went there twice in the past two months and it was nice. The second time there was a lot of people and I had to wait outside. I kinda wish the store was a bit bigger and had more seating in that case. The cashier helped me with getting jewelry and gave me good advice.
Mejuri has chosen a terrible courier company! Lasership does not update their tracking system and says your item is waiting to be received by courier forever. An unmarked car and a non-uniformed person delivers your order ! Very unprofessional. Go back to Fed-ex. Shipping takes much longer with this courier too. Mejuri solve this issue before the Christmas rush or you’ll have many unhappy customers
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
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