miltonsjewellers.com

4.9
4.9 Based on 179 reviews

Miltons comprises a number of family businesses with shops in Chester, Birkenhead and Liverpool. We specialise in buying and selling fine jewellery and Rolex watches....

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Average Rating

4.9

/
5

179 Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

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Review Time

Happy Days
Friendly/polite and professional…

Friendly/polite and professional customer service from Mark in your Birkenhead shop /as well as all of the team treating me with the utmost courtesy will be shopping in this store again

5
Date of experience: Sep 13, 2025
Helen Moore
Miltons is a real “Gem”of a store .

Great experience from the moment my husband and I walked in the door. The online response prior to my appointment booking was also excellent, thanks to Michael. All of the staff we encountered were polite & welcoming. Pauline’s customer service was superb, I explained I was only looking and she reassured me there was no pressure to buy. Her knowledge was exceptional and she was good fun, we had over an hour with her trying on a number of watches. I went in looking at a Rolex & left buying a pair of diamond earrings ! Her customer service was so good I am going back for the Rolex watch - deposit paid . I will be recommending Milton’s . Thanks to all the staff in St John’s and Church street .

5
Date of experience: Sep 12, 2025
Mr Ian Kernaghan
Watch purchase

Mark was very courteous and a pleasure to deal with. He was knowledgeable about the Watch that I was interested in purchasing.

5
Date of experience: Sep 11, 2025
Mark was lovely

Mark was lovely, very helpful & put my mind at ease. Will defo be going back after the amazing service I received from Mark today

5
Date of experience: Jul 18, 2025
Albina C.
Mark was lovely

Mark was lovely, very helpful & put my mind at ease. Will defo be going back after the amazing service I received from Mark today

5
Date of experience: Jul 18, 2025
Ted Cook
Lovely experience and lovely staff member Mark

From the moment we walked into Miltons we were made to feel very welcome and Mark was so lovely, wanting to know all about our story. We weren't pressured and the whole experience was so nice. Mark explained all about the diamond and it's origin and provided all the documentation, even sending us off with a complimentary bottle of champagne. Thank you Miltons and thank you lovely Mark.

5
Date of experience: Jul 05, 2025
Bobbi B.
Lovely experience and lovely staff member Mark

From the moment we walked into Miltons we were made to feel very welcome and Mark was so lovely, wanting to know all about our story. We weren't pressured and the whole experience was so nice. Mark explained all about the diamond and it's origin and provided all the documentation, even sending us off with a complimentary bottle of champagne. Thank you Miltons and thank you lovely Mark.

5
Date of experience: Jul 05, 2025
Ashton
I had a lovely Experience in the…

I had a lovely Experience in the Birkenhead Miltons store, Mark and Lena were extremely accommodating, knowledgeable and helpful. They assisted me with any questions I had and it felt like a luxury service. I was shown different pieces and nothing was too much to ask which made me feel so comfortable as I wanted to pick the item for me. I was beyond happy when I left the store, the item was packaged beautifully. For this reason I would absolutely go back again purely because of how kind the employees were. Couldn’t recommend more they are both diamonds and a credit to represent the store <3

5
Date of experience: Jun 21, 2025
Jesse
I had a lovely Experience in the…

I had a lovely Experience in the Birkenhead Miltons store, Mark and Lena were extremely accommodating, knowledgeable and helpful. They assisted me with any questions I had and it felt like a luxury service. I was shown different pieces and nothing was too much to ask which made me feel so comfortable as I wanted to pick the item for me. I was beyond happy when I left the store, the item was packaged beautifully. For this reason I would absolutely go back again purely because of how kind the employees were. Couldn’t recommend more they are both diamonds and a credit to represent the store <3

5
Date of experience: Jun 21, 2025
zelwen974
Very good customer service

Very good customer service

4
Date of experience: May 12, 2025

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