miltonsjewellers.com

4.9
4.9 Based on 179 reviews

Miltons comprises a number of family businesses with shops in Chester, Birkenhead and Liverpool. We specialise in buying and selling fine jewellery and Rolex watches....

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Average Rating

4.9

/
5

179 Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

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MastervichoXD64
I saw a ring that I wanted (certainly…

I saw a ring that I wanted (certainly not needed!)The staff were patient with me as I tried to decide which of the 2 similar rings I wanted. Eventually I chose the slightly more expensive one, that also needed resizing. This was done within the price, and I was able to collect the ring 2 days later.I got a certified diamond and platinum ring from a leading jeweller-David M Robinson-for more than 50% less than it would cost to buy new. I don't think I'll ever buy new jewellery again!!!!

5
Date of experience: Oct 28, 2024
Tommy Cooper
Professional and friendly service

Professional and friendly service. Thank you Janine for your help.

5
Date of experience: Oct 18, 2024
Eadwulf Taylor
Professional and friendly service

Professional and friendly service. Thank you Janine for your help.

5
Date of experience: Oct 18, 2024
Ernie Cooper
Fantastic experience

The whole experience was fantastic , very patient staff and answered all our questions we had . The bottle of champagne was a very welcome present . Thanks to all the staff

5
Date of experience: Oct 05, 2024
Sylvoutch5963
Fantastic experience

The whole experience was fantastic , very patient staff and answered all our questions we had . The bottle of champagne was a very welcome present . Thanks to all the staff

5
Date of experience: Oct 05, 2024
Carole Clark
Engagement Ring delight

Dear Milton’s Team,I wanted to take a moment to express my sincere appreciation for the outstanding experience I had while purchasing an engagement ring from your store. From start to finish, the service provided was exceptional, and I especially wanted to highlight the incredible support I received from your assistant, Pauline.Pauline’s knowledge of your products, attention to detail, and customer service was nothing short of brilliant. She guided me through the process of selecting the perfect engagement ring with such care and expertise. She took the time to explain all the options available, making sure I understood everything and felt confident in my choice.Her politeness and professionalism were apparent in every interaction, but what truly stood out was the way she went above and beyond by keeping in constant contact with the jeweler who was crafting the ring. She regularly provided updates on the progress, ensuring that the diamond stone would be set perfectly into the ring and within a required timeframe – a level of dedication that made the entire experience even more special.Thanks to Pauline, in your St. John's, Liverpool shop, I was able to find the perfect ring, and I couldn’t be happier with the final result. It’s rare to come across someone so attentive and committed to ensuring their customers have the best possible experience, and I’m truly grateful for her help.Please pass on my gratitude to Pauline for her exceptional work, and thank you once again to the entire Milton’s team for making this such a positive and memorable experience.I just hope she says yes now! (She will!)

5
Date of experience: Sep 04, 2024
Derkapaco
Engagement Ring delight

Dear Milton’s Team,I wanted to take a moment to express my sincere appreciation for the outstanding experience I had while purchasing an engagement ring from your store. From start to finish, the service provided was exceptional, and I especially wanted to highlight the incredible support I received from your assistant, Pauline.Pauline’s knowledge of your products, attention to detail, and customer service was nothing short of brilliant. She guided me through the process of selecting the perfect engagement ring with such care and expertise. She took the time to explain all the options available, making sure I understood everything and felt confident in my choice.Her politeness and professionalism were apparent in every interaction, but what truly stood out was the way she went above and beyond by keeping in constant contact with the jeweler who was crafting the ring. She regularly provided updates on the progress, ensuring that the diamond stone would be set perfectly into the ring and within a required timeframe – a level of dedication that made the entire experience even more special.Thanks to Pauline, in your St. John's, Liverpool shop, I was able to find the perfect ring, and I couldn’t be happier with the final result. It’s rare to come across someone so attentive and committed to ensuring their customers have the best possible experience, and I’m truly grateful for her help.Please pass on my gratitude to Pauline for her exceptional work, and thank you once again to the entire Milton’s team for making this such a positive and memorable experience.I just hope she says yes now! (She will!)

5
Date of experience: Sep 04, 2024
Gilbert Anderson
Helpful Friendly Staff

My first time in Milton's, I received excellent customer care from Janine. Practical and personable I got the help I needed and wouldn't hesitate to go back.

5
Date of experience: Aug 29, 2024
Victor W.
Helpful Friendly Staff

My first time in Milton's, I received excellent customer care from Janine. Practical and personable I got the help I needed and wouldn't hesitate to go back.

5
Date of experience: Aug 29, 2024
Ken Turner
Heidi was so very helpful and her…

Heidi was so very helpful and her knowledge around diamonds and the ring I chose was exceptional

5
Date of experience: Aug 28, 2024

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