mindway.app

2.1
2.1 Based on 322 reviews

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Average Rating

2.1

/
5

322 Reviews

5 Star
22%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
72%

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Carol Anne Lewis
Awful service. Do not use

Wish I read the reviews before I downloaded this app. Don't even remember subscribing & now I realise why! They have taken over £100 from me since April without me realising. Take advantage of people in vulnerable situations which is ironic seeing as this app is meant to help mindset & be all about Wellness. I will be taking this further with my bank & I will be telling everyone not to get scammed like I did. I don't know how people working for company's like this can sleep at night. Disgraceful! Have contacted them & been refused a refund like other people commenting on here. I will be taking this further though

1
Date of experience: Nov 06, 2024
Walden Scott
I have been using Mindway for a few…

I have been using Mindway for a few weeks, and I love how it encourages me to reflect on my habits. The journaling feature helps me process my thoughts and i feel more in control of my mental health.

5
Date of experience: Nov 05, 2024
I have the same bad experiences

I have the same bad experiences as other people mentioned here. The app itself offers very limited and not very usefull features.But worst thing about this company is they unexpectedly charged money from my account without a notification up front. I thought I signed up for a 3 month period, not for a auto-renewable subscription. In very small letters somewhere hidden on the payment page, it does say that it is a subscription and you need to cancel it yourself. This is very misleading, you can very well call this way of working a scam.Also, there is no way to end the unwanted subscription in google play / app store or on their website. You have to contact their support to get it fixed. And they won't refund the money they charged.

1
Date of experience: Nov 01, 2024
Isaiah
SCAMMERS

SCAMMERS! Avoid this company DO NOT purchase the app. I purchased a 1 month only plan, Mindway continued to charge me after this plan ended and refused to give me a refund. Also the fact that they have setup a subscription process which you cant cancelled in app or online but by only emailed them. They've clearly done this to catch people out and take their money!!

1
Date of experience: Oct 31, 2024
Elton J.
Be very careful

Be very careful, I thought I was signing up for a 3 month plan whereas in fact they just keep taking money. It’s not a small amount either.

1
Date of experience: Oct 30, 2024
May Turner
They steal money from people

They steal money from people. Even if you don’t subscribe they will steal from you 5 weeks later. I just read other reviews. They steal from everyone and talk about transparency! O bought one month plan, got charged for I don’t even know what. Someone has to stop them from stealing from people!

1
Date of experience: Oct 25, 2024
Antony Reed
This app has helped me break free from…

This app has helped me break free from negative thought patterns, The exercises are great to my needs, and l feel more grounded and focused.

5
Date of experience: Oct 25, 2024
Perry
The app is simple

The app is simple, effective, and keeps me on my toes. The structured habit tracker ensures I stay consistent, and the price is very reasonable for what you get.

5
Date of experience: Oct 24, 2024
Viola S.
Mindway 'help' emails address do not reply

I have emailed mindway email address countless times and yet they fail to reply and justify how they're hidden charges do not align with their business values and are very unethical, after I reported a charge that was not communicated nor made transparent. You've already I requested on here I email the mindway 'help' email address for help and yet no reply ... so what now? I am really looking forward to your response.

1
Date of experience: Oct 23, 2024
Leila Foster
Mindway’s content is amazing

Mindway’s content is amazing. The psychology concepts are explained in such a relatable way and the exercises are easy to apply. I feel more confident and capable thanks to this app.

5
Date of experience: Oct 17, 2024

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