Review Time
Stay away from this company, they’re a joke. They charge you an arm and a leg for nothing. I placed my order and over two weeks kept getting emails they now don’t have what I’ve ordered. Eventually they were going to send me 10% of my order and keep my shipping fee of £7!!
Don’t buy with Miscota - they’re a bunch of thieving scammers. I bought off them an expensive product - SureFlap’s “Pet Flap”.After it arrived, I noticed it’s not SureFlap’s “Pet Flap”, it is in fact SureFlap’s smaller “Cat Flap”!! A totally different, smaller product. They advertise misleading title & description!Of course, they disagree to refund now. I bought this after being sure it is the bigger “Pet Flap”.. And now they disagree with refunding me for their mistake, claiming I should’ve noticed their mistake myself and not buy this model.Save your money - they simply don’t care for their customers, they just want to cheat you and make a profit out of you!!!
I was about to purchase the puppy food and the standard delivery was too high. I asked the support why the standard delivery is too high (135 dollars shipping) for 12 kg bag. Many pet stores offer free shipping. Too bad miscota out of my list.
Do not use this company. My order was never processed and I never received any confirmation of purchase or arrival but my card was charged immediately. Unable to contact anyone at company in regard to this problem. Had to contact my credit card company for help.
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Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”
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