miscota.com

2.5
2.5 Based on 200 reviews

Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”...

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Average Rating

2.5

/
5

200 Reviews

5 Star
31%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
60%

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Review Time

Giselle Coleman
No problems

Having read reviews after I had ordered on 29th March I was worried but my items have arrived today as per the shipping tracking info so have to say all good with no problems

4
Date of experience: Apr 07, 2022
Sanford Barnes
Best website for dog equipment!

Miscota is a very good website to get your dog equipment. I've ordered from here previously and live in the UK, had no issues and my prong collars were spot on. This time round their customer services kindly asked if I could wait two days to which I have no problem, and they've dispatched my order the very next day to my surprise 😇. I look forward to receiving my order and can say all UK buyer rest assured! You will not be facing any nasty import tax charges! Miscota is spot on! 5 stars!!

5
Date of experience: Apr 06, 2022
Kristin Powell
Tony

Excellent support from service team!. They always clear all issue and prompt coordinate. Recommend!

5
Date of experience: Apr 02, 2022
Gladys Taylor
Avoid as in the plague...they put you…

Avoid as in the plague...they put you on the auto ship without your consent ,charge your CC despite the above being cancelled and respond on a pro forma basis not addressing your concerns.Very sharp practice.

1
Date of experience: Mar 28, 2022
Tabitha
Excellent collar and good service from…

Excellent collar and good service from supplier

5
Date of experience: Mar 27, 2022
Excellent service very quick and fast…

Excellent service very quick and fast delivery.First time l have used this site and definitely will use again.

5
Date of experience: Mar 17, 2022
Adrien H.
Why does it say "Great" at 3.9?!?

Why does it say "Great" at 3.9?!?They sound terrible!!!!!!! 🙄

1
Date of experience: Mar 13, 2022
Tom Fisher
Terrible customer service

Terrible customer serviceI ordered over 280 EUR of goods which incurred a 60 EUR shipping charge. When they were delivered Miscota had not linked the shipment and each of the 2 packages arrived with individual Customs Invoice # and stating the full value of the order. As a result I was charged twice (2 * 30 EUR) by the Swiss Customs as they treated it as 2 * 280 EUR shipments.Miscota position is they are not responsible for customs charges and have twice closed the case (same customer support agent - Asia C.) - simply washing their hands of the sitation and not acknowledging it was their mistake with the paperwork which resulted in the charges.Simply the worst service and no interest in trying to find an amicable solution or even learn from their mistake. This would be 0 stars if TrustPilot allowed itI will never use them again and strongly recommend no-one else does.

1
Date of experience: Mar 10, 2022
Jeanie Parker
****DO NOT ORDER FROM THIS SITE*** I…

****DO NOT ORDER FROM THIS SITE*** I DID NOT RECEIVE MY SHIPMENT AND THEY WILL NOT GET INVOLVED ON FINDING OUT WHAT HAPPENED TO MY PACKAGE OR WHO SIGNED FOR IT. MY LOCAL POST OFFICE CAN'T HELP SINCE IM NOT THE SHIPPER. I'VE EMAILED THEM SEVERAL TIMES AND THEY REFUSE TO HELP. DO YOURSELF A FAVOR AND DON'T ORDER FROM THEM. IM OUT OF $80.04 AND HAVE NO SERESTO COLLARS FOR MY DOGS.

1
Date of experience: Mar 04, 2022
Tyra
DO NOT ORDER FROM HERE

Watch out!!!!!! DO NOT ORDER FROM HERE If you order an item in Belgium and you want to return it - you have to pay the cost of return to SPAIN!!! I had an order of 50€ and lost 33 to send it back!!!

1
Date of experience: Mar 04, 2022

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Business Details

  • Somos Miscota. Contamos con 25 años de experiencia y especialización en el sector de la mascota. Queremos ser uno más de tu hogar y que cuentes con nosotros como si fuéramos parte éste. Queremos ser… “Uno más de la familia”

  • email contact@miscota.com
  • language https://www.miscota.com

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