misssixty.com

1.4
1.4 Based on 78 reviews

Miss Sixty Online Store. Fall-Winter collection for women. Worldwide delivery....

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Average Rating

1.4

/
5

78 Reviews

5 Star
8%
4 Star
0%
3 Star
3%
2 Star
3%
1 Star
87%

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Problems with refunds

I posted a return and it was delivered to Miss Sixty on 8th Sept 2020. After another 2 weeks of waiting for a refund I contacted Miss Sixty, they only sent me a generic email saying they are looking into this case without any further follow-ups. I sent multiple emails afterwards and ultimately had to open a case through PayPal. If not for PayPal intervention I wouldn't have received my money back.

1
Date of experience: Oct 22, 2020
Tyranus
Problems with refunds

I posted a return and it was delivered to Miss Sixty on 8th Sept 2020. After another 2 weeks of waiting for a refund I contacted Miss Sixty, they only sent me a generic email saying they are looking into this case without any further follow-ups. I sent multiple emails afterwards and ultimately had to open a case through PayPal. If not for PayPal intervention I wouldn't have received my money back.

1
Date of experience: Oct 22, 2020
Patrice Rogers
Miss Sixty ignores refunds

Unfortunately, I can only confirm that the customer service doesn't react in time or at all, but only if you need a refund. For me, I ordered a few articles and paid in advance. One of the items couldn't be delivered so I requested a refund. The customer service hasn't responded yet, I have been waiting for one week. After reading the other reviews, I think I will never receive my money back. This is the last time I ordered anything from Miss Sixty.

1
Date of experience: Oct 02, 2020
Orville Foster
Miss Sixty ignores refunds

Unfortunately, I can only confirm that the customer service doesn't react in time or at all, but only if you need a refund. For me, I ordered a few articles and paid in advance. One of the items couldn't be delivered so I requested a refund. The customer service hasn't responded yet, I have been waiting for one week. After reading the other reviews, I think I will never receive my money back. This is the last time I ordered anything from Miss Sixty.

1
Date of experience: Oct 02, 2020
bibu4792
Horrible, Horrible Experience!!!

Do not ever buy from this place - they are thieves. Your orders will never get shipped on time. You will never get your refund if you return a item. No wonder why all their shops in England have been closed down. I returned some items almost 5 weeks ago but I haven't received my refund yet. I have sent over 100 emails to their customer service; nobody replied to me back, nobody even answered the phone when called. I will now have to go to the ombudsman to make an official complaint to get a chargeback. Never place any orders with them, you will waste your time and money!!!

1
Date of experience: Sep 29, 2020
Louise
Horrible, Horrible Experience!!!

Do not ever buy from this place - they are thieves. Your orders will never get shipped on time. You will never get your refund if you return a item. No wonder why all their shops in England have been closed down. I returned some items almost 5 weeks ago but I haven't received my refund yet. I have sent over 100 emails to their customer service; nobody replied to me back, nobody even answered the phone when called. I will now have to go to the ombudsman to make an official complaint to get a chargeback. Never place any orders with them, you will waste your time and money!!!

1
Date of experience: Sep 29, 2020
Jennifer Brooks
Miss 60 is complete crap

Miss 60 is complete crap! I have been buying their clothes for 20 years but it is only getting worse: the clothes design, quality, sizes mixed up, their customer service, etc.I ordered some clothes recently. A dress was not available and they wanted to refund me. I have been chasing this refund for weeks. You get an email response that answers none of my questions. There is no phone number to call. Absolutely horrible experience.Im bitterly disappointed and dont want to ever have to do with them. Proper crap!

1
Date of experience: Sep 16, 2020
Hunter Anderson
Miss 60 is complete crap

Miss 60 is complete crap! I have been buying their clothes for 20 years but it is only getting worse: the clothes design, quality, sizes mixed up, their customer service, etc.I ordered some clothes recently. A dress was not available and they wanted to refund me. I have been chasing this refund for weeks. You get an email response that answers none of my questions. There is no phone number to call. Absolutely horrible experience.Im bitterly disappointed and dont want to ever have to do with them. Proper crap!

1
Date of experience: Sep 16, 2020
Joanne Brown
The worse on line retail service…

The worse on line retail service !!!!!!! They copy and paste same email over and over ! I feel like I’m talking to a robot !!!!!! Supper fast taking your money but not willing to help!

1
Date of experience: Jul 18, 2020
Berenice Cooper
The worse on line retail service…

The worse on line retail service !!!!!!! They copy and paste same email over and over ! I feel like I’m talking to a robot !!!!!! Supper fast taking your money but not willing to help!

1
Date of experience: Jul 18, 2020

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