monkhouse.com

4.7
4.7 Based on 201 reviews

At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store...

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
7%

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Review Time

Samuel Yemitan
Incredibly helpful

They were incredibly helpful and made a lot of recommendations to help me find my child’s size in uniform

5
Date of experience: Oct 28, 2025
CHUKS UWAECHIA
Amazng experinece ...very client…

Amazng experinece ...very client friendly...Bal manager deserved a gold star🥇🥇🥇👍🏿👍🏿🙏🏿🙏🏿🙏🏿

5
Date of experience: Oct 27, 2025
Lorna Young
Great online and central customer…

Great online and central customer service but terrible in store (Worcester)

3
Date of experience: Oct 20, 2025
athena remmington
Very helpful

Very helpful

5
Date of experience: Oct 13, 2025
Problem solved thank you

Thank you to James in Mold for sorting out my issue with my sons uniform much appreciated

5
Date of experience: Oct 12, 2025
victoria okuleye
Suzanna was very helpful and kind

Suzanna was very helpful and kind. We had very fun and entertaining conversations. We talked about a lot of different topics and she never failed to make us laugh.

5
Date of experience: Oct 10, 2025
Tosin
Fantastic customer service

Had an awesome service from Suzanna. She was very welcoming. Made my daughter very comfortable in trying on the uniform. She went over and beyond.

5
Date of experience: Oct 10, 2025
Monika Mejri
Great experience.Sonia was very helpful…

Great experience.Sonia was very helpful and answered all of my questions.

5
Date of experience: Oct 03, 2025
Luciaa-Amy Rose Kelly
Sonia was very helpful in the Chatham…

Sonia was very helpful in the Chatham store.

5
Date of experience: Oct 02, 2025
Dawn Pearson
Horrendous service in shop as they…

Horrendous service in shop as they could not find the school in question when I have purchased of them previously and some items, although very limited sizes, were on sale in there department. I was asked to contact Customer Services who again could not find the school. Was told they would report it to their IT and call me back. A week later and no callback. I have informed the school about this as it is unfair that a child is being questioned about not wearing the correct school uniform.

1
Date of experience: Oct 01, 2025

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Business Details

  • At Monkhouse, we believe every child deserves the chance to shine.

    As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI.

    We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.See more

  • email web@monkhouse.com
  • call 01614767216
  • language https://monkhouse.com

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