monkhouse.com

4.7
4.7 Based on 201 reviews

At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store...

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
7%

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Review Time

Alina Radic
Sonia was great in Chatham Dockside…

Sonia was great in Chatham Dockside store

5
Date of experience: Jan 24, 2026
Miss Thomas
Sonia was very helpful

Sonia was very helpful. She took the time out to help me even though the item was not in store.

5
Date of experience: Jan 24, 2026
Tatiana
Sonnia

Great service. Thanks !

5
Date of experience: Jan 21, 2026
Carly
Uniform lovely as expected but slow…

Uniform lovely as expected but slow delivery times. Took over a week

3
Date of experience: Jan 15, 2026
Emma K
Lovely service and help with finding…

Lovely service and help with finding the right sizing. Amy also waited for me to arrive to ensure I was helped.

5
Date of experience: Jan 06, 2026
Sarah
Terrible quality clothing

Terrible quality clothing, ridiculously high prices and hardly any stock Would not recommend this store if you can go elsewhere.

1
Date of experience: Jan 03, 2026
Chris McGarry
Purchased a uniform for our son

Purchased a uniform for our son. Sonia in Chatham was extremely helpful, her help was invaluable making sure we purchase all we needed.

5
Date of experience: Dec 13, 2025
Hayley Slater
Excellent customer service and guidance

Purchased uniform for my daughter at the Preston store. We were served by Conor, who provided us with all the information and advice about purchasing the uniform which was extremely helpful- especially as we purchased a lot. Conor was really lovely and went above and beyond for us and will be lovely seeing him next time we purchase uniform! Thank you again.

5
Date of experience: Dec 01, 2025
Robert%20Jones
5 star service…

Was helped by Sonia at the Chatham branch who was extremely helpful and knowledgeable, took the stress out of having to get new uniform

5
Date of experience: Nov 19, 2025
Yehia
WORST SCHOOLWEAR EVER

This company is a shining example of how NOT to sell schoolwear, with their subpar quality and extortionate prices. I agree with the frustration of parents and carers having to pay a fortune on their kids' school clothing which costs more than theirs. And I wouldn't have too much of a problem with it if the clothes were in good condition, and the tattered rags with loose threads in them that Monkhouse provides are the exact opposite of that. They won't last a month, let alone a year. If there were an option for less than one star, I would use it. I rarely am vocal about companys' horrible service but this one with an experience so shitty has earned this review fair and square.

1
Date of experience: Nov 19, 2025

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Business Details

  • At Monkhouse, we believe every child deserves the chance to shine.

    As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI.

    We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.See more

  • email web@monkhouse.com
  • call 01614767216
  • language https://monkhouse.com

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