monkhouse.com

4.7
4.7 Based on 201 reviews

At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store...

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
7%

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Review Time

Joanne Bishop
Very helpful

Very helpful, good customer service!

5
Date of experience: Mar 06, 2026
L A Taylor
Excellent service thanks at Dockside…

Excellent service thanks at Dockside store

5
Date of experience: Mar 04, 2026
Jagroop
Sonia was very helpful

Sonia was very helpful

5
Date of experience: Feb 26, 2026
Kerry Clements
Could do with more measurements for uniforms

My daughter had outgrown some of her uniform and so I ordered a new sweater and blazer. They were sent out very quickly and we received them within three days. One piece of feedback. The only measurement for the blazer was the chest measurement. I am not sure if returns would be free or not, but it would be better if the sleeve length was also available, perhaps the only blazer length. While her blazer fit fine, if the sleeves are a tad too long, but it would have been nice to have more information. Also more information about the number of pockets, I was glad it had the same amount of pockets as the previous Linela blazer.

5
Date of experience: Feb 22, 2026
Webb
Chatham Dockside staff were amazing so…

Chatham Dockside staff were amazing so helpful , very friendly would definitely recommend the store to all

5
Date of experience: Feb 21, 2026
Viktoria Pesti
Good experience

Susanne was brilliant at Chatham Dockside. She was very helpful and made the experience very pleasant

5
Date of experience: Feb 20, 2026
MS  AMANDA YEOMAN
Really helpful staff,friendly…

Really helpful staff,friendly approachable and made shopping for 3 lots of uniform stress free!

5
Date of experience: Feb 18, 2026
Nikky
Susan- Wonderful customer service.She…

Susan- Wonderful customer service.She was also very helpful and kind.Janelle and Nikky

5
Date of experience: Feb 16, 2026
Customer
Overpriced and poor quality

I bought a V neck fleece for my son 4 months ago and the stitching under the arm has come undone, so there is now a hole in the armpit. Monkhouse have asked me to return the item so they can decide whether or not to replace it, which is fair enough. My real complaint is that the fleece cost the best part of £65.00, delivered, and the quality is simply not there. On both my children's jumpers the stitching that joins the V neck has always come undone. I am not the only one to have experienced this, it is often mentioned on the school Facebook group when second had fleeces are made available for purchase. The listings will often mention the usual V neck stitching problem. The fact that the products are so expensive would suggest that they are high quality, sadly, in my experience, they are not.

1
Date of experience: Feb 16, 2026
sandra kilinskaite
Very quick service

Very quick service, Sonia was very helpful!

5
Date of experience: Feb 16, 2026

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Business Details

  • At Monkhouse, we believe every child deserves the chance to shine.

    As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI.

    We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.See more

  • email web@monkhouse.com
  • call 01614767216
  • language https://monkhouse.com

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