moss.co.uk

2.8
2.8 Based on 201 reviews

For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curate...

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Average Rating

2.8

/
5

201 Reviews

5 Star
42%
4 Star
0%
3 Star
2%
2 Star
6%
1 Star
50%

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Adele Sanders
What a stressful experience

What a stressful experience. Ordered ties for my wedding - 3-5 days click and collect. After 11 days they still hadn’t “arrived” at Chelmsford store. Went into store and they appeared to help me with collecting 2 of the ties but then sent me on a wild goose chase to another shop to collect the rest. Customer service completely unhelpful and eventually I received a refund. Chelmsford branch had enough ties in stock the whole time. What a stressful unnecessary experience.

1
Date of experience: May 01, 2025

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Business Details

  • For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.

  • email CustomerSupport@mossbros.co.uk
  • call 01156478487
  • language https://www.moss.co.uk

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