Review Time
What a stressful experience. Ordered ties for my wedding - 3-5 days click and collect. After 11 days they still hadn’t “arrived” at Chelmsford store. Went into store and they appeared to help me with collecting 2 of the ties but then sent me on a wild goose chase to another shop to collect the rest. Customer service completely unhelpful and eventually I received a refund. Chelmsford branch had enough ties in stock the whole time. What a stressful unnecessary experience.
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For big days and everydays, for life’s milestones and more minor moments – it all matters, and it’s all worthy of a great outfit. With over 170 years around the (tailoring) block and a collection of modern suiting, elevated daily wear and carefully curated accessories, Moss is the menswear destination for dressed-up moments and refined everyday wardrobes.