motorsinmotion.co.uk

2.6
2.6 Based on 80 reviews

Motors in Motion LTD, VW Audi Group Specialists Dismantler *Please note we are NOT associated with PartsInMotion. Please leave reviews for them on their page!...

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Average Rating

2.6

/
5

80 Reviews

5 Star
36%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
59%

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Review Time

Bobby
Great service and good part delivery…

Great service and good part delivery quick

5
Date of experience: Mar 09, 2023
Audrey Wright
Utterly disgusting

Utterly disgusting! Worst company I’ve ever used stay well clear. Ordered a refurbished turbo off them took 2 weeks to turn up, received no emails no calls and had to constantly phone them for information lost the first turbo and sent me another! Once it FINALLY arrived it was seriously damaged beyond use! The housing was cracked and seized. Trying to get a refund was nearly impossible!

1
Date of experience: Feb 13, 2023
boolapin13
A must for parts.

Great service and excellent packaging fast and reliable A must for vw audi parts Many thanks eric.

5
Date of experience: Jan 17, 2023
Cheryl
Paid £2400 for a gearbox which never…

Paid £2400 for a gearbox which never arrived Motors in Motion do not return my calls scam merchants beware

1
Date of experience: Dec 13, 2022
Purchased a used part which was fitted…

Purchased a used part which was fitted and worked. Then near the end of the 180 day warranty it failed. The company then sent out a replacement part straight away without any arguments or charges Did not even want the failed part back. I would highly recommend them.

5
Date of experience: Aug 31, 2022
Carrie Anne Wright
This company will tell you what you…

This company will tell you what you want to hear to keep you happy......unfortunately they will not keep to their word. I purchased a gearbox from them ( the most expensive on the website)..was promised delivery within 7 working days, when i didnt receive the item as promised i rang them and was told that the gearbox would be with me in 2 more days, i was given a tracking number, but couldnt find the illusive gearbox...after several fone calls my gearbox was delivered 12 days after the initial date that i was promised...as luck would have it i knew the delivery driver, and he showed me the dispatch invoice...the gearbox was dispatched 4 days previous to me receiving it from nottingham. Definately wont use this crowd again...cant be trusted.

2
Date of experience: Aug 06, 2022
Tara Ross
If i could give no stars i would

If i could give no stars i would , not happy at all very unprofessional.

1
Date of experience: Aug 05, 2022
Simon K.
Avoid at all costs

My purchase was on Thursday the 7th of April and I was quoted 5-7 days delivery time scale. Working days was not quoted to me. So expected arrival of the engine by the 14th of April.I phoned them on Thursday the 14 of April while working and was told the issue for the late delivery was due to easter bank holidays even though the first bank holiday was the 15th of April 8 days post ordering. I was promised delivery on Wednesday the 20th of April and I confirmed that a person would be present for its arrival at the garage.On Wednesday the 20th of April, while in Berlin, I received a phone call no message was left. I did suspect it was from them and returned the call. I was informed the engine was being dispatched for delivery on the 21st of April . I knew no one would be present at the delivery address on this date so had to find an alternative delivery address for the engine. On doing so I phoned motors in motion back and arranged the delivery to this new address. It was actually delivered on this date to the new address.As such the engine was not delivered within the 3-5 days promised on ordering/ payment.I confirm that long engine was used in my request on your website (1st choice) not complete engine. My understanding of long engine is There are many types of long blocks, but includes crankshafts, cylinder heads, camshafts, and valve trains that serve to move the cylinder. As a rule, a long block includes not only the fuel system and all the electrical components, as well as engine and exhaust intake components.As such I believe the engine supplied is not to the description of long engine that I requested. I am presently asking my credit company who I paid then with to becoming involved and considering the use of a lawyer in this matter. however the lack on any communication from them including an invoice will be an issue in this.

1
Date of experience: Apr 25, 2022
Venus Price
Ordered an engine and paid in full then…

Ordered an engine and paid in full then ended up waiting 12 weeks for delivery. Every time I followed up with them I was given excuse after excuse. Very poor communication, never return your calls. Would not recommend them.

1
Date of experience: Nov 18, 2021
Sky C.
What a friendly helpful company,

What a friendly helpful company,they helped me all they could for me to get the right part I needed for my skoda replying to all my messages and having all the patient's putting up with all the mistakes I was making with numbers.

5
Date of experience: Aug 23, 2021

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