my.te.eg

1.2
1.2 Based on 80 reviews

Information about the fixed-line operator, which includes contract procedures, online bill view and payment, subscription services, and contact information....

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Average Rating

1.2

/
5

80 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
3%
1 Star
94%

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Mariam Ragab
It is the worst internet service ever. The internet is barely working and it doesn't work every day

It is the worst internet service ever. The internet is barely working and it doesn't work every day there are so mandays that the internet is just not working and their teams don't do anything about it no matter how many times you call or request anything, also their customer service is terrible and most representatives are rude and they can never give you a solution for anything.

1
Date of experience: Mar 04, 2026
Mariam Ragab
It is the worst internet service ever

It is the worst internet service ever. The internet is barely working and it doesn't work every day there are so mandays that the internet is just not working and their teams don't do anything about it no matter how many times you call or request anything, also their customer service is terrible and most representatives are rude and they can never give you a solution for anything.

1
Date of experience: Mar 02, 2026
Emad Tobia
I’ve had a very disappointing…

I’ve had a very disappointing experience with We internet service. The connection is extremely unreliable, with very poor speeds. Customer service is also lacking—when I asked to speak with management, I was told that management is not allowed to call and that I would need to visit them in person—wasting my time and money. Calls are consistently long, often around 45 minutes, and the compensation they offer never reflects what we’ve lost. Overall, this is a terrible service. The customer care is unprofessional, rigid, and completely inflexible. I do not recommend it at all.”Emad Tobia 01147015020

1
Date of experience: Mar 01, 2026
Kareem Mohmed
The wifi is barely working while I pay…

The wifi is barely working while I pay so much money to it and they say it's the bets I want unlimited wifi I know you can because when the centarla burned the speed was insane downt pay it's a scam for your money and gas isnet something that you can touch to sell

1
Date of experience: Feb 19, 2026
Emil Gayed
Mr Egypt

Just no comment I just take your money and and it’s normal for them to do so internet not lost 10 days

1
Date of experience: Jan 15, 2026
Sarah Ahmed
We is the worst company ever in Egypt

We is the worst company ever in Egypt, their customer service is rude and not understanding, they don’t even understand how customer service works, they are out for your money and don’t care about providing you the service that you’re paying for, they’re thieves!!

1
Date of experience: Jan 05, 2026
Telecom Egypt provides decent services…

Telecom Egypt provides decent services overall. Their internet speed is okay for daily use, and customer support is somewhat helpful, though sometimes responses can be slow. The coverage is generally good in most areas, but there are occasional disruptions. Overall, a reliable option if you need basic telecom services.

2
Date of experience: Jan 01, 2026
Horizon Days
Worst company I have ever dealt with

Worst company I have ever dealt with. Never seen anything like it. Don’t use them under any circumstances..if you need Internet at home get a mifi

1
Date of experience: Dec 15, 2025
Hussein Elsayed
Very bad customer service and company…

Very bad customer service and company treatment as they own you

1
Date of experience: Dec 15, 2025
Salma Kandil
If there was less than one star I

If there was less than one star IWould give, the service internet keeps cutting all the time and the way they fix things makes everything worse. DO NOT GET WE INTERNET

1
Date of experience: Nov 09, 2025

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Business Details

  • Information about the fixed-line operator, which includes contract procedures, online bill view and payment, subscription services, and contact information.

  • language https://my.te.eg

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