nacrepair.co.uk

4.7
4.7 Based on 947 reviews

...

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Average Rating

4.7

/
5

947 Reviews

5 Star
87%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
7%

Filtered Reviews

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Review Time

Dr Pearson
The service I received was excellent.

The service I received was excellent. Usamah 'Sam' was in contact the day before to confirm appointment. He was polite and professional. Identified the issue - an old oven that required new parts that may be difficult to source. He was in contact a few days later to confirm just that. Would recommend him to anyone.

5
Date of experience: Oct 01, 2025
Helen Lee
Prompt and excellent service

Prompt service from a pleasant and knowledgeable workman who explained the problem with the appliance and my options.

5
Date of experience: Oct 01, 2025
LINDA WAITE
Very professional service

Very professional service, engineer efficient. Would definitely use this company again+recommend.

5
Date of experience: Sep 30, 2025
Usman Iqbal
Robert the engineer was great quick…

Robert the engineer was great quick efficient found the problem with my washing machine right away blockage in the pipe so water couldn’t drain correctly and the belt had come off as well check condition of the belt was all ok refitted it and cleaned the blockage was all good to go

5
Date of experience: Sep 30, 2025
Tony C. Southend
Pleasant people from initial contact to…

Pleasant people from initial contact to engineer who fixed my machine

5
Date of experience: Sep 30, 2025
Craig Jones
Feel totally ripped off!

Despite my writing clearly what the problem was with my tumble dryer in the online description, third party engineer turned up, told me the part couldn't be cleaned and he was unable to source therefore would have to buy a new tumble dryer. For this privilege of 5 minutes for nothing I was charged the full service fee £90. I feel totally ripped off. My big disgruntlement here is that I had put the exact model number in on NAC website, with a clear description of what was wrong. - The engineer could have called and told me it was unfixable over the phone. I feel like he just attended to get the full fee for a 2 minute conversation.

1
Date of experience: Sep 30, 2025
Virginia Varley
Speed of response was amazing

Speed of response was amazing ! Engineer booked to complete the repair the following day .

5
Date of experience: Sep 30, 2025
Laina
Really good customer service

Really good customer service - so nice to have someone who was able to listen and be interested in helping.

5
Date of experience: Sep 30, 2025
Call was answered quickly and was…

Call was answered quickly and was stress free, got a repair booked in for the next day!

5
Date of experience: Sep 30, 2025
David Evans
Faultless on faults

Received a quote and got an engineer booked in for the same day. Lisa was very informative and friendly to deal with.

5
Date of experience: Sep 30, 2025

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