nurecover.com

3
3 Based on 1.8K reviews

...

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Average Rating

3

/
5

1.8K Reviews

5 Star
41%
4 Star
7%
3 Star
4%
2 Star
5%
1 Star
43%

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LW15
Dreadful company

Dreadful company, dreadful delivery, dreadful customer service. Never again use them!Go on alibaber or temu, same product is £80. Joke of a company

1
Date of experience: Nov 08, 2024
Cletus
Excellent Value For Money

Great products, speedy tracked delivery and excellent customer service. The Ice Bath and Sauna are both simple to set up with decent, solid build quality and a brilliant way to get into home sauna and cold water therapy.

5
Date of experience: Nov 07, 2024
Jeffrey
Do not recommend

Very unhappy with the product and service. Requested refunds but always denied. Tent cover smells horribly bad, chemical smell is unusable. Prong on steamer also broke. I've only used 2x in the last month because of constant problems. Poles for tent are also very flimsy.

1
Date of experience: Nov 07, 2024
Bertrand Lewis
It’s a good product for home use

It’s a good product for home use, obviously not as good as the real deal. I use the steam room weekly and having it conveniently at home definitely has its perks. I don’t regret the purchase.

5
Date of experience: Nov 07, 2024
Joan Brown
Very nice sauna!

I had been looking for a sauna for quite awhile and finally settled on the Nurecover. Living in a condo, space is an issue. This fits perfectly in the area I made for it. I've used it for over a month with only one issue, that being my remote didn't work. Nurecover replaced that for me quickly. I think the steamer works well and without issue. The chair included is extremely short, so I ordered a plastic bench that fits in the enclosure. That makes it much more comfortable.

5
Date of experience: Nov 07, 2024
Nathaniel
Amazing sauna

The shipping was quick and the sauna is amazing. I was skeptical but purchased it knowing there was the money back guarantee. It was about 10 minutes to set up and so easy to use. I have had it about 3 weeks and have been using it almost every day for 20 minutes. highly recommend as an economical version with home with all the same benefits of the larger ones.

5
Date of experience: Nov 07, 2024
Chazz Turner
I purchased a cheaper version because…

I purchased a cheaper version because it had a smaller footprint. It showed up missing couplings and got it all together and there was no zipper to get in and out. Returned it and got this one. Could not be happier. Me brother has a different brand and says his doesn’t get up to a therapeutic heat level. I wanted to do 30 minutes the other day and tapped out at 22 minutes. It gets hot. I encompassed mine with styrofoam insulation because my basement is cold and will get colder in Midwest winter. 5 stars for a portable

5
Date of experience: Nov 07, 2024
Lanny Turner
Sauna failed to deliver

I ordered a sauna from Nurecover on the 7th of November, with an advertised delivery time of 3 to 5 days. It has now been 22 days, and I am still waiting for it to arrive.Customer service has been unhelpful, simply stating that I need to wait for it to arrive without offering any concrete updates or solutions. To make matters worse, we are now at Black Friday, and the same sauna has been reduced further in cost, which only adds to the frustration.This experience has been incredibly disappointing. The lack of communication and delay in delivery have left me regretting this purchase. Based on this, I cannot recommend Nurecover and hope they improve their service in the future.1 star.

1
Date of experience: Nov 07, 2024
Leamon R.
Avoid - Sauna Product Saftey Warning!

Just tried to use the sauna tonight, The heater is cheaply made, no one has even thought about saftey of the product, it's a cheap low quality product for a high profit margin. How this has no PRV installed is beyond me! then to use a flexable tubes that can kink and cause back pressure. Used it tonight and bang the lid with kettle full of scalding hot water exploded all over me causing burns.the person who designed this is gonna seriously cause life changing damage! Looking into getting it taken of the market as we speak and will be taking legal advice for my injurys. AVOID! AVOID! AVOID!

1
Date of experience: Nov 06, 2024
Lindor Clark
Been great, but a few minor issues

I have loved my sauna and it’s been a huge help to me for recovery after training or working out. I’ve had to have the steamer replaced twice however, which was covered under warranty, but took over a month to actually receive. I do appreciate that they promptly warranty the steamers, when my warranty is up, I’ll be on the hook for these steamers. I would like for them to last longer then a couple months, and would prefer to not wait a month to receive said steamer if / when I have to replace it.

4
Date of experience: Nov 06, 2024

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