olivercabell.com

2.2
2.2 Based on 883 reviews

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Average Rating

2.2

/
5

883 Reviews

5 Star
21%
4 Star
3%
3 Star
7%
2 Star
10%
1 Star
59%

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Greg Hughes
Caution with this brand

Exercise caution with this brand. If you decide to purchase, do so in-store. No refunds and extremely long wait times. I've been waiting for four months and still haven’t received my order. It's unacceptable to wait this long for shoes. I placed my order on September 18, and we are nearing four months for delivery.

1
Date of experience: Dec 01, 2025
Kelvin Smith
Disappointing quality for the price

I had high hopes for these shoes. The marketing led me to believe they would be of high quality, but they felt cheap. The interior mesh was subpar, making them feel like a $30 pair from a discount store, albeit with a better design. They were uncomfortable to wear. Initially, they look appealing, but upon closer inspection, the quality is lacking. Additionally, you can't even leave a review on their website, which is a concerning sign. Save your money and consider other options.

1
Date of experience: Nov 28, 2025
Rob H.
Extremely poor customer service

The customer service experience has been terrible.

1
Date of experience: Nov 25, 2025
Des Butler
Complete scam

This is a complete scam. The shoes do not resemble what was advertised. The quality is very cheap, and it took three months for delivery. Returns are impossible, and refunds are not issued. Avoid this at all costs.

1
Date of experience: Nov 20, 2025
Precious J.
Long wait for delivery, very poor quality

It took six weeks to receive my order, and the quality is extremely disappointing. They feel like they could tear easily, and there are visible glue marks all over the leather. I'm very unsatisfied and doubt their quality assurances.

1
Date of experience: Nov 19, 2025
Jethro Ross
Avoid this brand

Like others, I placed an order and later followed up only to learn that the shoes were on backorder. I requested to cancel my order but was told that was not possible. It's now been three months, and I feel scammed.

1
Date of experience: Nov 16, 2025
boubouille40
Long wait for shoes and no refund

I purchased shoes in April for $300. Now, in November, I still haven't received them or a refund. It's a frustrating process that seems designed to make you give up. They didn't have the product in stock as advertised, and they refuse to return my money. The sizing is also inaccurate. Every time I contact them, I get the same responses. It's been an exhausting eight months just to get a refund from a subpar company.

1
Date of experience: Nov 16, 2025
Daisy W.
Not suitable for comfortable wear

My husband bought these shoes for my birthday, and I was excited to receive them. Unfortunately, they are too stiff and heavy to wear comfortably. The rigid tongue digs into my leg with every step, and the sole is so hard it feels like walking on a board. I tried wearing them for a quick trip and was uncomfortable within 30 minutes. Despite only wearing them briefly, the soles appear worn, preventing me from returning them. This return policy was not clear when I ordered. These are the worst sneakers I've owned! Unless you can risk losing your money, avoid this company. The only positive aspect is their appearance.

1
Date of experience: Nov 14, 2025
Jasper Ross
The shoes are misleading

These shoes are a scam. I've been waiting for months for my order. They falsely advertise being made in Italy, which they are not. The materials are cheap, and they hurt my feet. Overall, they are subpar.

1
Date of experience: Nov 05, 2025
Martin Smith
Incorrect size received – slow response to error

I placed my order on November 4 and received it on November 11, but the wrong size was sent. I reached out to customer support immediately. While they have responded, the resolution process has been too slow for a mistake they made. I am requesting a full refund, including all delivery charges and fees, or an immediate exchange for the correct size. I expect a prompt resolution. Very disappointing for a premium brand.

1
Date of experience: Nov 04, 2025

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