Review Time
Purchased a baby stair gate. Once fixed the door opens regardless. I mentioned poor quality and after seeing more reviews I am not surprised. Had to send it with my cost and refunded me also without the postage so basically wasted £10. Staff not very helpful. I would recommend shopping elsewhere. You should be aware that by doing this you have missed out not me as I purchased another, one that works from Very.
Purchased a baby stair gate. Once fixed the door opens regardless. I mentioned poor quality and after seeing more reviews I am not surprised. Had to send it with my cost and refunded me also without the postage so basically wasted £10. Staff not very helpful. I would recommend shopping elsewhere. You should be aware that by doing this you have missed out not me as I purchased another, one that works from Very.
Customer emails this company about a nursery chair, that they want to buy on 28/9- The company do not respond to the original email on 30th September - when the offer is still on.- The company are sent a follow up message to ask about the offer and delivery after a certain date.- The company finally reply to the customer in October. Which happens to be when the offer has amazingly been withdrawn and finished!- The same customer who is also wanting to purchase an Egg3 and Nursery furniture + all of the other baby essentials. - The company replied to original email, that the extra 5% is not available, which is quite reasonable and I understand.- The company states that it now cannot honour the lower price of £364, as it is now October!- The customer is now unable to purchase the item, due to the delay in responding by the said company.- The company then increase the price back to RRP - which is 31% increase.- The customer (who wants to buy something) asks if the company will honour the £364, as we had been in communication- The company said “No”What is the result….The customer is not able to spend £364 on a chair. The customer does not spend anything else with the company. The company create a “detractor” of their business.The company adds to it’s already shaky customer feedback on various sites.All for the sake of someone in the company acting with a little bit of common sense and being a little reasonable. Hey ho…..We went to Obaby direct and Sara the owner helped us spend several thousand pounds!
Customer emails this company about a nursery chair, that they want to buy on 28/9- The company do not respond to the original email on 30th September - when the offer is still on.- The company are sent a follow up message to ask about the offer and delivery after a certain date.- The company finally reply to the customer in October. Which happens to be when the offer has amazingly been withdrawn and finished!- The same customer who is also wanting to purchase an Egg3 and Nursery furniture + all of the other baby essentials. - The company replied to original email, that the extra 5% is not available, which is quite reasonable and I understand.- The company states that it now cannot honour the lower price of £364, as it is now October!- The customer is now unable to purchase the item, due to the delay in responding by the said company.- The company then increase the price back to RRP - which is 31% increase.- The customer (who wants to buy something) asks if the company will honour the £364, as we had been in communication- The company said “No”What is the result….The customer is not able to spend £364 on a chair. The customer does not spend anything else with the company. The company create a “detractor” of their business.The company adds to it’s already shaky customer feedback on various sites.All for the sake of someone in the company acting with a little bit of common sense and being a little reasonable. Hey ho…..We went to Obaby direct and Sara the owner helped us spend several thousand pounds!
This was brought for my daughter and grandson it not only looks beautiful me and my daughter decided to put it together it was straight forward and instructions where easy to follow and the cot is very sturdy we had looked at others but decided on this on as we felt price was reasonable in all very happy with this purchase
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