oliversbabycare.co.uk

4.2
4.2 Based on 336 reviews

Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide yo...

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Average Rating

4.2

/
5

336 Reviews

5 Star
75%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Deb Morris
Not received what I…

Not received what I ordered,still.waiting for the accessories to arrive

1
Date of experience: Oct 22, 2024
Helene Sanders
Not received what I…

Not received what I ordered,still.waiting for the accessories to arrive

1
Date of experience: Oct 22, 2024
Carlie Hughes
An excellent product

An excellent product. When putting it together one of the screws was warped - I reported this and received two replacements the next day!

5
Date of experience: Oct 17, 2024
Vivian
An excellent product

An excellent product. When putting it together one of the screws was warped - I reported this and received two replacements the next day!

5
Date of experience: Oct 17, 2024
BAZZCH_
Purchased a baby stair gate

Purchased a baby stair gate. Once fixed the door opens regardless. I mentioned poor quality and after seeing more reviews I am not surprised. Had to send it with my cost and refunded me also without the postage so basically wasted £10. Staff not very helpful. I would recommend shopping elsewhere. You should be aware that by doing this you have missed out not me as I purchased another, one that works from Very.

1
Date of experience: Oct 15, 2024
Eva Fisher
Purchased a baby stair gate

Purchased a baby stair gate. Once fixed the door opens regardless. I mentioned poor quality and after seeing more reviews I am not surprised. Had to send it with my cost and refunded me also without the postage so basically wasted £10. Staff not very helpful. I would recommend shopping elsewhere. You should be aware that by doing this you have missed out not me as I purchased another, one that works from Very.

1
Date of experience: Oct 15, 2024
Anthony Price
If only common sense was a little more common...

Customer emails this company about a nursery chair, that they want to buy on 28/9- The company do not respond to the original email on 30th September - when the offer is still on.- The company are sent a follow up message to ask about the offer and delivery after a certain date.- The company finally reply to the customer in October. Which happens to be when the offer has amazingly been withdrawn and finished!- The same customer who is also wanting to purchase an Egg3 and Nursery furniture + all of the other baby essentials. - The company replied to original email, that the extra 5% is not available, which is quite reasonable and I understand.- The company states that it now cannot honour the lower price of £364, as it is now October!- The customer is now unable to purchase the item, due to the delay in responding by the said company.- The company then increase the price back to RRP - which is 31% increase.- The customer (who wants to buy something) asks if the company will honour the £364, as we had been in communication- The company said “No”What is the result….The customer is not able to spend £364 on a chair. The customer does not spend anything else with the company. The company create a “detractor” of their business.The company adds to it’s already shaky customer feedback on various sites.All for the sake of someone in the company acting with a little bit of common sense and being a little reasonable. Hey ho…..We went to Obaby direct and Sara the owner helped us spend several thousand pounds!

1
Date of experience: Oct 02, 2024
June
If only common sense was a little more common...

Customer emails this company about a nursery chair, that they want to buy on 28/9- The company do not respond to the original email on 30th September - when the offer is still on.- The company are sent a follow up message to ask about the offer and delivery after a certain date.- The company finally reply to the customer in October. Which happens to be when the offer has amazingly been withdrawn and finished!- The same customer who is also wanting to purchase an Egg3 and Nursery furniture + all of the other baby essentials. - The company replied to original email, that the extra 5% is not available, which is quite reasonable and I understand.- The company states that it now cannot honour the lower price of £364, as it is now October!- The customer is now unable to purchase the item, due to the delay in responding by the said company.- The company then increase the price back to RRP - which is 31% increase.- The customer (who wants to buy something) asks if the company will honour the £364, as we had been in communication- The company said “No”What is the result….The customer is not able to spend £364 on a chair. The customer does not spend anything else with the company. The company create a “detractor” of their business.The company adds to it’s already shaky customer feedback on various sites.All for the sake of someone in the company acting with a little bit of common sense and being a little reasonable. Hey ho…..We went to Obaby direct and Sara the owner helped us spend several thousand pounds!

1
Date of experience: Oct 02, 2024
Horatio Wright
This was brought for my daughter and…

This was brought for my daughter and grandson it not only looks beautiful me and my daughter decided to put it together it was straight forward and instructions where easy to follow and the cot is very sturdy we had looked at others but decided on this on as we felt price was reasonable in all very happy with this purchase

5
Date of experience: Oct 01, 2024
Pete M.
Very quick

It was really quick to get the product!

4
Date of experience: Oct 01, 2024

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Business Details

  • Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

  • email info@oliversbabycare.co.uk
  • call 01778562809
  • language https://www.oliversbabycare.co.uk

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