oliversbabycare.co.uk

4.2
4.2 Based on 336 reviews

Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide yo...

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Average Rating

4.2

/
5

336 Reviews

5 Star
75%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Marigold
Perfect for first baby

Bought for my son and his partner. Just what my son's partner wanted for their first baby due in 2025. Which? recommended the pram/buggy/car seat. Excellent quality and can be used up to 22kg/ 4years old. Folds up so good for living in a flat, although perhaps bigger than expected from photo. I ordered for them on Sunday and it was delivered on Tuesday. Excellent value and price. My son's partner will be completing the guarantee.

5
Date of experience: Nov 26, 2024
Madeleine Butler
Perfect for first baby

Bought for my son and his partner. Just what my son's partner wanted for their first baby due in 2025. Which? recommended the pram/buggy/car seat. Excellent quality and can be used up to 22kg/ 4years old. Folds up so good for living in a flat, although perhaps bigger than expected from photo. I ordered for them on Sunday and it was delivered on Tuesday. Excellent value and price. My son's partner will be completing the guarantee.

5
Date of experience: Nov 26, 2024
Maxine Morris
Excellent service from Olivers baby…

Excellent service from Olivers baby care. Quick delivery, great product. Would highly recommend them.

5
Date of experience: Nov 25, 2024
Bryony Taylor
Excellent service from Olivers baby…

Excellent service from Olivers baby care. Quick delivery, great product. Would highly recommend them.

5
Date of experience: Nov 25, 2024
Luna Webb
Great staff extremely helpful

5
Date of experience: Nov 02, 2024
Friendly, welcoming store with great selection

Staff were very friendly and helpful, allowed us to test and try out all the buggies. They provided demonstrations and answered all of our questions which helped us make the right decision on what we needed.

5
Date of experience: Nov 02, 2024
Yusuf M.
Great staff extremely helpful

5
Date of experience: Nov 02, 2024
LB82
Friendly, welcoming store with great selection

Staff were very friendly and helpful, allowed us to test and try out all the buggies. They provided demonstrations and answered all of our questions which helped us make the right decision on what we needed.

5
Date of experience: Nov 02, 2024
Rubbish customer service

I ordered 2 babygates, I had an email saying fed ex had successfully delivered my parcel and on the email showed a cardboard box at the front of my property, on a main road, in clear view of anyone walking or driving past. Unfortunately my parcel wasn't there and it had probably been stolen. I contacted Olivers Baby Care, they stated that this problem was with Fed ex not them and I should contact fed ex. I contacted fed ex, they said it was Olivers Baby Care s fault as they do not specify that any deliveries from them are only to be delivered to a person or a neighbour. I went back to and fro to both companies numerous times between fed ex and them. I had to keep chasing Olivers Baby world as a few times they didn't acknowledge my emails. I eventually got a refund back from them but this was harder work than needed. The point is, regardless of who's fault it is that my parcel was dumped in a silly place and stolen, it certainly isn't the customers fault but I feel Care didn't want to know. Why they couldn't have communicated with the delivery company (like other company's would) themselves instead of having me argue with them is beyond me. They also have an obligation to gwt the item to me. The time taken from the delivery of the baby gates to actually getting a refund was almost 4 weeks. Their customer service leaves a lot to be desired for, communication skills are very poor. I feel this situation could have been handled so much better.

1
Date of experience: Nov 01, 2024
Cletus
I can't comment on the product

I can't comment on the product, a breathing monitor as it is a gift for my grandchild who has not yet been born. The service has been excellent received within 2 days. It's very well packaged.product looks good. I chose this because it's medically certified and not all monitors are.

5
Date of experience: Nov 01, 2024

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Business Details

  • Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

  • email info@oliversbabycare.co.uk
  • call 01778562809
  • language https://www.oliversbabycare.co.uk

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