onlocationexp.com

3.9
3.9 Based on 200 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

200 Reviews

5 Star
62%
4 Star
10%
3 Star
5%
2 Star
4%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

Johnjuankc Hiraoka
Superbowl tickets I Paid Premium Pricing – Transparency Was Nowhere to Be Found a very disappointing

I had a very disappointing experience purchasing tickets through On Location Experiences.We were told the ticket price reflected the “value of the ticket,” but at no point were we shown the actual face value. When the tickets were finally delivered through Ticketmaster, the face value was not visible there either. It strongly felt like that information was intentionally withheld. After doing some research, we discovered comparable tickets were available for significantly less — nearly one-third of what we paid.If you're charging a premium, be upfront about it. Customers deserve pricing transparency, especially when spending thousands of dollars.On top of that, we purchased our tickets four months in advance, yet didn’t receive them until less than 10 days before the event. Meanwhile, others who paid less had their tickets much earlier. That delay created unnecessary stress and uncertainty after a major financial commitment.When you position yourself as an official premium experience provider, expectations are understandably high. Unfortunately, the lack of transparency and delayed fulfillment did not justify the price.Buyers should carefully compare options and ask very direct questions about face value and delivery timelines before committing.the champions club package was not worth 5k dollars.

1
Date of experience: Oct 28, 2025
Richard McMahon
On Location staff take extreme pride in…

On Location staff take extreme pride in themselves and their work. They are professional, courteous and very amicable.

5
Date of experience: Oct 08, 2025
Ralph Bianco
Excellent information from a great staff

5
Date of experience: Sep 28, 2025
Heidi Kind
Ryder cup 2025

The trip was well organized and staffed. Hotel was in a great location, clean and very nice. Overall good value and experience!

5
Date of experience: Sep 27, 2025
aldo mario gay
The best sport event experience of my…

The best sport event experience of my lifr

5
Date of experience: Sep 26, 2025
kund
Great experience as advertised

Whole trip was as advertised. Wasn't cheap, but totally fantastic. Would 100% use them again.

5
Date of experience: Sep 26, 2025
gloria mcconnell
I Love tennis

I Love tennis, The first year 2014 I retired coming to US open was on my bucket list and I love New York , that and the service that you all give make it great. being at Arthur Ashe stadium around all kinds of people, I love It. That made it a great Experience.

5
Date of experience: Sep 04, 2025
Haley Holcomb
Excellent experience

Excellent experience. Great communication. Overall a wonderful experience that I would highly recommend

5
Date of experience: Sep 04, 2025
Andrej Kharadi
Everything was perfectly organized and…

Everything was perfectly organized and went smoothly - respect!

5
Date of experience: Sep 03, 2025
Lynn brody
Very organized

Very organized. Knew exactly what to expect

5
Date of experience: Sep 03, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More