packtpub.com

2.6
2.6 Based on 169 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.6

/
5

169 Reviews

5 Star
19%
4 Star
16%
3 Star
11%
2 Star
11%
1 Star
44%

Filtered Reviews

Filter Reviews

Review Time

Charley P.
The quality of the material

The quality of the material is quite badGot the 5$/ month for 5 months.Started with a book in its third edition and it has simple math mistakes {8/(21+8+36) does NOT equal 133} and overly complicated explanations in some cases and blatantly skipping where deductions came from in others. Went onto another book and the code examples cannot be simply copied and pasted as the indentation (this was for python) was wrong AND it used " instead of '. Tried a video clip and so far haven't picked up glaring issues but the explanations (though not essential to the course) of how things work is not accurate.Though, for 5$ I can jump to any topic, and just keep an eye out for silly mistakes like these, but for serious learners starting off learning coding I'd recommend you look elsewhere.

2
Date of experience: Apr 05, 2021
Sharon
Chaos reigns at Packt! Be cautious

I tried to renew my subscription ... the PayPal route ended with a 404 error, page not found on packt.com but AFTER I had authorized the transaction with PayPal, now I need to check. Then gave a card which seemed to work, but only after a couple of minutes with confusing messages on the website.Their app on Android simply does not work with their books. I cannot scroll down the page or move to the next page on my up-to-date Samsung S6 lite. The site works OK (more or less) using the Chrome browser. Their contact form end in a failed communication message that referes to "failed authentication" but no authentication was involved in filling it out.Their phone number (in UK 0121 265 6484) only reaches their automated call director, which directs you to endless ringing, no human picks up.Altogether consistent with the other bad reviews I read here; sadly I have given my payment.

1
Date of experience: Mar 31, 2021
Annette Cook
I ordered a book that almost never came

I ordered a book, Jan 31st and the book was in process for almost a month. Nine emails later and a PayPal dispute, I got my money back, and throughout the emails, one of the folks placed a second order which arrived yesterday. The other rep said I can place the order again and had no clue about the second-order, and the other representative had no clue about the PayPal dispute. No one at the company checks finances with PayPal as they don't respond to conflicts and PayPal finds in your favor by default, thankfully. I will NEVER order a boom from this company again. Luckily it was free, but I earned it with the hassle and work I had put into the order and the entire process...

1
Date of experience: Feb 28, 2021
Ciarán Carter
No opt out

Can't delete credit card information!Can't delete the account!Didn't notify before taking a payment!

1
Date of experience: Feb 16, 2021
Leonard Butler
Wont buy again

Bought few coding courses with humble bundle but noticed after purchase that all the courses were few years old and the there have been so many updates that the information is already old. I have no use for React books and videos about class components. There is so many of sites like these that sell online courses with outdated material

1
Date of experience: Feb 06, 2021
Syd Carter
Impossible cancellation of subscription

Cancellation of free trial is a nightmare - avoid. I cancelled my free trial, and have been charged twice. I am in contact with Nikhil from their customer service, who has acknowledged that when I log into their mobile site (as I had been using), that they clearly state that I do not have an active subscription, but apparently that is not true. Horrible experience with them, and unfortunately ongoing. I cannot recommend this company in any way.

1
Date of experience: Jan 20, 2021
Clyde Brown
Good value.

Good value.Customer service have been helpful when needed.

5
Date of experience: Dec 14, 2020
Willy Taylor
False advertising

False advertising: The website advertises by claiming all publications are included with the monthly subscription. So I purchased the subscription because the course I needed said "As a subscriber you have FREE access to this publication" in its product page. As you can see by searching for this publication in the website: Drupal 8: Efficient Application DevelopmentBut after subscribing I cannot even access this course, when I spoke to customer service they told me I must purchase this course as its not available to subscribers. This is blatant false advertising.

1
Date of experience: Oct 20, 2020
Graham Butler
Do not buy from Packt

I bought a book from Packt called "R web scraping quick start guide" and it was unfortunately the worst thing I have ever spent my money on. Don't be fooled by their nice website or affordable prices, the contents of the book was atrocious. Very simply:1. The book did not do as it said. It said it would bring the reader through examples and explain concepts. It did not. It did a lot of listing but no explaining.2. In the preface of the book it said all the reader needed was a fundamental knowledge of R. I am a very proficient user of R but the contents of this book was for web scrapers wanting to use R, not R users looking to web scrape. Very few, if any, of the web scraping terms were explained in details to allow someone with no prior knowledge of web scraping to understand it.3. The editor did not do a good job either as the book does not flow from one coherent point to the next but instead jumps from one poorly explained concept to the next and sometimes back to the original idea which is very hard to follow. I understand that the authors first language may not be English, and I don't want to criticize other people's second language skills as I myself can only speak/read one but the author/editor/someone really should have done a better job. The paragraphs are broken up sentences that often are not on the same topic. It is a very difficult read, not because the concepts are difficult, but because of the way it is written.4. I wrote to Packt and asked for my money back. They appropriately asked for examples, and when I gave them the author challenged my expectations of the book. The book is clearly marketed as a quick start guide for R users to learn web scraping but the contents are not. They said if I wanted my money back I should have cancelled my order within one hour of purchasing it. How was I supposed to know this book would be terrible if I hadn't even read it yet?I don't really blame the author for the bad book, he was trying to make some money, I blame the editor for doing a terrible job and Packt for allowing this book to be sold on their website.Take home message: I won't be buying from packt ever again due to the poor reviewing quality.

1
Date of experience: Oct 05, 2020
Go for annual subscription with Paypal

This is my second year with annual subscription through Paypal. Like any other subscription service it renews automatically. Subscribe with any online newspaper, magazine or streaming service and you'll see that payments renew automatically. You can cancel automatic payments from Paypal as soon as you subscribe or leave it if you are happy. Packt has had a reputation in the past about mediocre quality of their books compared to other publishers like O'Reilly. I believe this is no longer the case and the amount of content you have access to is amazing on all kinds of tech, programming and digital marketing topics. No other provider gives you so much value at this price tier. OK, some of the books and videos are mady by indian, arab and eastern european professionals, but they are very knowledgeable and you understand them perfectly. And the language revision now is much better than it was in the past. I discovered the videos this year and they are a great ressource made by third party online academies or by freelancers. You also have access to interactive learning courses coding in the browser. This year they included books from other publishers like Wrox (which you cannot download). You can buy books or videos at a subscriber price of 5 euros. And you get 1 credit per month and another for completing 50 sections which grant you 2 book or video downloads per month to own them. I am not related in any way to Packt. I am just a satisfied subscriber who decided to share his experience because I was surprised at all the negative reviews.

5
Date of experience: Oct 02, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More