Review Time
I bought the cooling mats as a gift for a friend’s dogs. It took so long to get the order that the event came and went. Tried to return the mats since I bought a different gift and was told I couldn’t because they were a sale item. Ended up giving the mats to another friend for their dogs and the mats were useless-cool to touch but only when not in use. Once a dog lays on it for a few seconds it heats up. Waste of my money.
The cooling mat is very well made and works great! We live in Phoenix and the current heat wave is brutal. With 3 Shepherds in the house that spend very little time outside right now, but when they do come in they all want the cooling mat. Time to order more!
Definitely a scam! Took weeks to arrive, and there is no way to return it. They do not respond to email requests for return instructions, except with a canned “we will get back to you”, and then they don’t. Flimsy, useless product. DO NOT FALL FOR IT!
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
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