pelsbarn.co

4.1
4.1 Based on 660 reviews

Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared f...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

660 Reviews

5 Star
74%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Emo Lewis
Tigger loves his cooling ma

Tigger loves his cooling mat. I ordered one and got one free. Great for car shows

4
Date of experience: Jul 08, 2024
HayzE_Paran059
Great Quality, Comfortable Products

All the products I have received have been quality materials, well made and comfortable. My two English Bulldogs especially love the car seats!

5
Date of experience: Jul 07, 2024
Dimity Taylor
Quick response by customer service

Pelsbarn listened to my concerns about a recent purchase and accommodated me. Thank you. Definitely will be a return customer!

5
Date of experience: Jul 05, 2024
Grayson Hughes
the cooling bed took a month to arrive…

the cooling bed took a month to arrive and the zipper on the bed was broken when it arrived.customer service is non existent.the cooling bed is made of poor quality and the company does not stand by their products.no response from customer service regarding a request for a refund and I want to return the broken bedno response!I waited three days and got a response from Pelbarn below that customer service is busy responding toothed customers messagesIt seems that a whole lot o people are complaining when customer service can’t respond within three daysI requested a refund and still have no response Garbage products and a scam of a companyThe Better Business Bureau has given Pelsbarn a rating of F!!!!Worst rating they can give them!!

1
Date of experience: Jul 05, 2024
maloujack
To be honest

To be honest, my dogs were never that happy with new things but these Pelsbarn beds are something else. It gives my dog a lot of comfort especially during the heat. Thank you!!

5
Date of experience: Jul 04, 2024
Tonja Reed
Refund/return…

I have been trying to exchange a medium size bed for the next largest size for a month. I no longer want to exchange. I want a refund. All I need is an address. Horrible customer service. Please tell me where to return and issue me a refund. Order #47108. Text #414-331-1483

1
Date of experience: Jul 02, 2024
Loretta Harris
I bet I have purchased 10 dog beds

I bet I have purchased 10 dog beds. The cooling bed is the first and only bed my dog has ever used. She loves the cooling bed!

5
Date of experience: Jul 01, 2024
Blanche Taylor
Awesome beds for pups

We love the Pelsbarn beds for our dogs. We use the calming bed on our couch during the winter and the cooling bed for the rest of the seasons. Our guys can be cozy and comfy all year long, plus it keeps our couch dog hair free. We also have the cooling mats in our car. They fit right inside the dogs' seats, and we can bring them with us when we travel. They are also handy to place on the floor as a comfy area for the pups.

5
Date of experience: Jul 01, 2024
Leila Walker
Just received my order

Just received my order. I had to wait a little longer than I'm used to. They updated me by email as there was some delay but the wait was worth it. My dog is in love with the bed.

5
Date of experience: Jun 30, 2024
Anthony A.
Worth spending a few extra pounds to…

Worth spending a few extra pounds to ensure my dogs comfort and health. The mats are a lot thicker than one I’ve already got from another company and ones I’ve seen in various pet shops. My dogs love them- it made such a difference at night time, I was able to sleep knowing that they would be comfortable and safe. After a long walk in the morning they are perfect for cooling them down. They really do work!!

5
Date of experience: Jun 30, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.

  • language https://pelsbarn.co

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More