pelsbarn.co

4.1
4.1 Based on 660 reviews

Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared f...

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Average Rating

4.1

/
5

660 Reviews

5 Star
74%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Harwood Baker
Disappointing Experience

This service was very disappointing. I ordered a bed, but what I received was a damaged blanket in a bag. It was worn and lacked sufficient stuffing. There was definitely no cooling effect as advertised. I had to file a complaint before I got a response. While they did send a replacement at no cost, it was even worse than the first. The fabric was intact, but it was just a flat piece of material. Avoid wasting your money.

1
Date of experience: Nov 26, 2025
Isla Cook
Excellent Customer Support

I made an error with my order and quickly emailed the company to clarify my intentions. They responded right away, addressed my issue, and corrected my order. They asked me questions until I was completely satisfied. I've never experienced such prompt and effective communication online. Kudos to the team for their competence!

5
Date of experience: Nov 26, 2025
Truman B.
Two Energetic Chiweenies Love Their New Gear

I have two energetic Chiweenie rescues. I've purchased several items from the company, and my 10-year-olds adore their warm, soothing beds, blankets, and car cover. Thank you for such a well-crafted, safe, and soft product line.

5
Date of experience: Nov 25, 2025
Leanne Sanders
Absolutely Amazing!

Absolutely Amazing! I just received my dog's new car seat, and I'm truly impressed! The quality is outstanding—super soft, plush, and luxurious. The colors and patterns are even more beautiful in person than in the photos. My pet jumped right in and made herself comfortable! It feels incredibly well-made, supportive, and cozy, giving me peace of mind knowing she's safe during car rides. This is genuinely the best dog car seat we've ever owned. Thank you for creating such a stylish, soft product made with true care. My dog approves 100%!

5
Date of experience: Nov 25, 2025
Israel Baker
Caution Advised!

Caution is advised! The return policy is terrible! If you decide not to keep the product, you must pay for return shipping. Returning my large dog bed cost $50 through USPS. Their customer service is lacking, and I do not recommend this service.

1
Date of experience: Nov 24, 2025
Mason Wright
Comfy Back Seat Cover for Long Trips

We ordered the furry back seat cover for our dog as we were heading out on a two-month road trip. We drove 8-11 hours daily with only short breaks. Our pup was able to sleep comfortably and was calmer during the trip than with previous covers. The added blanket was great since she usually sleeps with one. It was easy to install, and we highly recommend it. Just be sure to allow extra time for shipping since the carrier took longer than expected.

5
Date of experience: Nov 19, 2025
Ashton Turner
Perfect for My Pets

I initially got a large bed for my Maine coon cat to travel with me. My two doodles and border collie love it so much that I bought three more! Hopefully, everyone will have their own space or at least share.

5
Date of experience: Nov 19, 2025
Hester Wilson
Prompt Customer Service

I contacted customer service with a question about delivery, and they responded immediately and courteously. When my products arrived, I was very pleased with their quality. Everything was delightful.

5
Date of experience: Nov 19, 2025
Bartholomew Baker
Poor Quality and Return Policy

The product is poorly made, flimsy, and the return policy is inadequate. Although it advertises free shipping, that cost is already included in the high price. The item is worth at most $20. If you're unhappy and want to return it, expect to pay nearly half the purchase price. This service is not worth it; look for a more reliable local option.

1
Date of experience: Nov 15, 2025
Archibald
Well-Made and Fast Shipping

These products are so well-made and shipped incredibly fast. I appreciate the free gift for my dogs and can't express how much they love these items. Thank you!

5
Date of experience: Nov 14, 2025

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Business Details

  • Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.

  • language https://pelsbarn.co

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