petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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Average Rating

4

/
5

279 Reviews

5 Star
74%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
23%

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Review Time

Laura Rich
Kristena’s kindness and efficiency!

5
Date of experience: Apr 14, 2023
Darwin
Has been trying to communicate with not…Success

Has been trying to communicate with not success, No responses or replies. Denied a doctor endorsement letter with no explanation. Unable to find a phone number.... Took my money, declined my pets without explanation, poor communication, well... No communication on there part, but took my money...... SCAM, contacting BBB for complaint.....

1
Date of experience: Apr 13, 2023
Kristin Clark
Amazing company with great customer service

Catherine W was awesome and kept communication open and easy. She answered all my questions punctually and reassured me when I was stressing to get everything together for our sweet animals screening process while moving. Highly recommend this company and Catherine W!!

5
Date of experience: Apr 13, 2023
Paris Bell
Very bad experience on chat and with…

Very bad experience on chat and with email support. Followed up both on chat and emails and yet no response.

1
Date of experience: Apr 13, 2023
BB38
Bennett at Petscreen was very…

Bennett at Petscreen was very professional and courteous with me. I realized and admitted that I errored!

5
Date of experience: Apr 13, 2023
Herbert Barnes
Kristen has been extremely helpful and…

Kristen has been extremely helpful and prompt about expediting one of my ESA profiles. Thank you for your support, Kristen.

5
Date of experience: Apr 13, 2023
Brock
I was having trouble renewing my pets'…

I was having trouble renewing my pets' screening, and Cheyenne came to my rescue. She went above and beyond making my renewal a breeze. Thank you Cheyenne!

5
Date of experience: Apr 12, 2023
Nadia Coleman
Customer Service 100%

Guys I was vey sad in the start about my process because I needed to provide information from my doctor about my ESAs the only person who guided me and told me what was required was Catherine W she was amazing and do you know when I am sad I am not very polite and Catherine W was so professional and very understanding to me . I thank Catherine W with all my heart for her knowledge and guidance in helping through my screening process. God Bless you so much !!!

5
Date of experience: Apr 12, 2023
Martina Parker
Pet Screening Catherine W helped me with my pet…

Catherine W helped me with my pet screening. And she did a great job and so don’t the ones in the office Debbie and Dana are great people and EZ the maintenance man very thorough and everybody is very pleasant. I am happy to live here among such nice people.

5
Date of experience: Apr 12, 2023
Valerie Powell
Thanks have a wonderful day

kristena was a great help in getting my pet information updated for my up and coming move date.I truly appreciate you. Thanks

5
Date of experience: Apr 12, 2023

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