petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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Average Rating

4

/
5

279 Reviews

5 Star
74%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
23%

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Review Time

Carlisle Brooks
To Meghan from PetScreening

To Meghan from PetScreening - I would like to express my deepest gratitude to you. While this may not be the ‘norm’, you have provided me with the highest level of customer care/service. I would go so far as to reference it as concierge service, tailored to my needs. You have ‘spoon fed’ me every step of the way, ensuring all requirements of the application process were met, communicating with me consistently, and offering condolences regarding our loss of Rocket. You took your role a step further by assigning me your 'personal goal', ensuring my comforts and needs were beyond, met. What stands out most for me was your genuine attitude, your patience, and your constant communications with me. If I could recommend anything on your behalf, it would be a promotion, a pay raise, or at the very least a bonus.As someone born in the ‘Boomer’ generation, I cannot recall the last time I received this level of service. You are truly a dying breed. I beg you never change. In closing, I shall say thank you so much. I hope someday to meet you personally and at the very least, shake your hand.Donna L Disney

5
Date of experience: Mar 24, 2023
Priscilla Howard
Very difficult and unfair I did…

Very difficult and unfair I did everything right and I believe it is for the management not for the renters

1
Date of experience: Mar 10, 2023
Yasmin Smith
Thank you Jen!

What a wonderful experience we had today even after contacting the wrong department. Jen went above and beyond in my opinion. Thank you again!!

5
Date of experience: Jan 28, 2023
Excellent Customer Service

Kristena was able to help me find the answers to completing the process for a service animal. She was kind, patient and professional.

5
Date of experience: Jan 27, 2023
FT54
BLOWN AWAY😍

One word, W🤩W! If you are looking for any company to review pets, look no further! I am completely blown away by the professionalism, and effort this company made to ensure my paperwork was reviewed and processed in a timely manner. I spoke with Mrs. Courtney who took the time to walk me through the process of getting all my paperwork in the system. She was so sweet, and took the time to hear my concerns. I felt her warmness, as she answered EVERY question I had, followed by her careful attention to detail, which was demonstrated in the final result. I wish I could have given 100 stars🌟 You guys are AMAZING to say the least! Thank you for helping our family as quickly as you did! We value the services you provided with Expediency,

5
Date of experience: Jan 26, 2023
Quick and clear response

5
Date of experience: Jan 26, 2023
Leopold Kelly
A+ for Jen

Jen had great customer service and answered all my questions. l look forward working with her again.

5
Date of experience: Jan 26, 2023
Cheryl
Customer Service

I chatted with Meghan and she was very helpful!

5
Date of experience: Jan 25, 2023
Jayda Baker
Superb customer service !

Catherine W. was great! She helped me navigate the site and walked me through the process. She made my experience great!

5
Date of experience: Jan 25, 2023
Richie Morris
Kristin is the BEST!

It's been a pleasure working with Kristin! I've received answers to my questions with lightning speed! 5 stars all around!

5
Date of experience: Jan 25, 2023

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