petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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Average Rating

4

/
5

279 Reviews

5 Star
74%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
23%

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Review Time

Bertha Fisher
Kristena is a valuable consumer relations employee!

I had updated my No Pet/PreScreening in early March. However, I kept receiving emails saying that my account had expired. Kristena really helped me a lot! She did research and found that I had PetScreening accounts with two different email accounts. She eliminated one of them, so the problem is solved. I really appreciate her perseverance and diligence in locating the cause of my problem and resolving it in a timely manner!! She was very helpful and pleasant to work with.

5
Date of experience: Mar 29, 2023
Kristin was amazing…

I am very happy with my contacted today Kristin. She was helpful. I really appreciate her so much. She answered all my questions.

5
Date of experience: Mar 29, 2023
Selena Ross
Kristena was respectful of my needs and…

Kristena was respectful of my needs and very prompt with helping me and resolving the issue.

5
Date of experience: Mar 27, 2023
Jayce Harris
Kristena was awesome

Kristena was awesome, kind and professional!!

5
Date of experience: Mar 27, 2023
Adriana P.
Kristena was able to help me get a duplicate account deleted.

Kristena was able to help me get a duplicate account deleted so that the PetScreening process could be completed for my sister and I. She was so helpful, super friendly, and very quick at responding and made this process very easy.

5
Date of experience: Mar 27, 2023
Hilda Baker
Excellent customer service

Excellent customer service. Had a question/concern regarding my pet profile. Meghan answered my question and assisted in resolving the issue. She explained everything in detail and helped me resolve the problem.

5
Date of experience: Mar 27, 2023
KP17
Kristena was very helpful

Kristena was very helpful, thanks.

5
Date of experience: Mar 27, 2023
Justin Nichols
Very Nice and helpful

Ms. Kristin I Appreciate your Help soooo Much.

5
Date of experience: Mar 27, 2023
Catherine W

Catherine W. treated my case with utmost care and attention, and in timely fashion. She showed interest for my pets and myself, and went the extra mile to make sure we were taken care of. This really makes the difference especially when it’s a case of special needs. I sincerely appreciate her time and empathy.

5
Date of experience: Mar 27, 2023
Meghan was phenomenal

Meghan was phenomenal, she responded so quickly and had my issue resolved in a single message. Best customer support I've received in awhile!

5
Date of experience: Mar 25, 2023

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