petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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Average Rating

4

/
5

279 Reviews

5 Star
74%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
23%

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Review Time

Violet Carter
PetScreening is a racket

PetScreening is a simple form billed as a paid subscription service that only gets use because it's mandated by landlords. There is no way on the site to cancel once you're done with whatever awful landlord mandated it, and the process in the help document for how to cancel is not reflected in the site.PetScreening extracts extra fees from tennents for dubious services provided to the landlord. The world would be better if this leech of a company jumped in a bucket of salt.

1
Date of experience: Apr 12, 2023
Valerie Powell
Thanks have a wonderful day

kristena was a great help in getting my pet information updated for my up and coming move date.I truly appreciate you. Thanks

5
Date of experience: Apr 12, 2023
Myron Howard
It's been 1 week an 2 days and stilll no…

It's been 1 week an 2 days and still no response. The chat was not responsive and my documents were submitted with no followup. I'm not sure what type of games are being played when housing is a priority. My family is still without a home as a result. Complete waste of time and poor communication. This isn't about ensuring documentation but about how money can be charged and they are working to gain the landlords a reason to scam you out of deposits and deny application.... completely sad to take advance of people in need of housing. I will ensure that I raise awareness about this company to ensure no one I know and lives fall prey to this twisted process.

1
Date of experience: Apr 11, 2023
Rosaleen Brown
Do NOT use this business if you don't have to

Submitted a request for emotional support animal acceptance for my appartment. My letter was written by a LICENSED PROFESSIONAL WHO HAS HAD ESAs ACCEPTED NUMEROUS TIMES FOR OTHER PEOPLE and I was denied. I had to get her to rewrite the letter, and after submitting it a week ago, I've heard nothing.Absolutely attrocious company, DO NOT GO THROUGH THEM IF YOU DONT HAVE TO. Our landlord goes through this company, so we have no choice.

1
Date of experience: Mar 31, 2023
master1604
Great customer support!

Cheyenne was extremely helpful and very responsive when I was having trouble updating my online account!

5
Date of experience: Mar 31, 2023
Great product, great service

Petscreening is very easy to use and made registering our pets a breeze. When we did have a question, Cheyenne resolved it right away and was very friendly in addressing it.

5
Date of experience: Mar 30, 2023
Newton S.
DO NOT USE THIS FOR YOUR ESA

DO NOT USE THIS FOR YOUR ESA. THEY ARE WOEFULLY IGNORANT OF THEIR LEGAL BOUNDARIES AND WILL SHUT DOWN YOUR ENTIRE PROFILE WITH YOUR LANDLORD AND DECLARE YOUR MEDICALLY APPROVED ANIMAL AS A PET BASED ON THEIR OWN MISTAKES. THEY ARE NOT PREPARED TO HANDLE THE SEVERITY OF THE RESULTS OF THEIR ACTIONS.

1
Date of experience: Mar 30, 2023
Felix Kelly
The great customer service

The great customer service, “Cheyenne” in particular.

5
Date of experience: Mar 30, 2023
smarks2468
Appreciate the support with a tight deadline

Catherine W. helped make sure that my ESA’s file was reviewed when I was up against a tight deadline and I appreciate her assistance.

5
Date of experience: Mar 30, 2023
KF42
Was very kind and informative.

5
Date of experience: Mar 30, 2023

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