phonebox.co.uk

4.2
4.2 Based on 201 reviews

PhoneBox is a leading UK phone recycling company offering an easy way of selling your old phone. We have a range of services designed to make the process as simple, secure and to get you the most money in your pocket! We like to keep things as straightfor...

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Average Rating

4.2

/
5

201 Reviews

5 Star
74%
4 Star
4%
3 Star
6%
2 Star
3%
1 Star
12%

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Review Time

Desmond L.
Best Phone Recycler

Really friendly staff, very good price for my old phone and very quick payment. Could not be happier.

5
Date of experience: Jan 28, 2025
Gabriel
Great service.

Great service.

5
Date of experience: Jan 24, 2025
Karyn B.
Excellent service

Excellent service, I would highly recommend PhoneBox to anybody looking to sell their phone. After receiving a ridiculously low offer from my service provider to recycle my iPhone 12 Pro Max, I decided to try PhoneBox based on their 5* Trustpilot reviews and I was not disappointed! I did get a lower offer than what I was initially quoted however that is to be expected with these things and they gave me a full explanation as to why my offer had decreased, I thought they were fair in their assessment. Even with the decrease, their offer was still way more than the other offer I received and the money was in my bank account within 4 hours of them receiving my device. The whole process only took one day from sending my device to receiving my payment and I was kept updated throughout. I will definitely recommend their service to friends and family and will be using them again in the future.

5
Date of experience: Jan 23, 2025
xtaazz5914
Very Efficient Service

I’ve decided to recycle my iPhone with PhoneBox due to their excellent reviews on TrustPilot. The amount I have been paid differed to what I have been originally quoted but I feel that they were fair in their assessment. The money was credited to my account within 24 hours of me accepting their offer. I was impressed with how quickly they were responding to emails too. I will definitely be using them again in the future.

5
Date of experience: Jan 15, 2025
Gertie Cook
Arrived on time despite postal strikes…

Arrived on time despite postal strikes and in immaculate condition. This is the second iPhone I have bought from PhoneBox, having been very pleased with my first, an iPhone 8. Their prices are average, but the extended guarantee and services swayed me to return. Highly recommended vendor.

5
Date of experience: Jan 11, 2025
Alistair Adams
I sold my 2020 iPhone SE to PhoneBox…

I sold my 2020 iPhone SE to PhoneBox and the whole process was seamless. They kept me informed, and I got the price they initially offered, If you're unsure about your phone's condition, it's worth checking the criteria for the condition category beforehand. I believed mine was in good condition, and it match their criteria, which was reflected in the payment. Very happy with the service all around. Thank you.

5
Date of experience: Jan 11, 2025
Juno M.
Very happy with my experience at…

Very happy with my experience at PhoneBox. Selling my mobile was completely hassle free. I got the full quoted price without any issues, and the payment was in my account within an hour of the confirmation email after my device was reviewed. Faultless service, highly recommended thank you

5
Date of experience: Jan 09, 2025
KingRex1207
after another company offered me the…

after another company offered me the same amount but then reduced it by half, I decided to try this company, They were quick, communicated well and paid the full amount they promised! Even better, the payment was made the same day it was agreed Great company.

5
Date of experience: Jan 09, 2025
Rosalind Rogers
Phone arrived and within 9 hours the…

Phone arrived and within 9 hours the money had been transferred into my account. They also kept their price promise.

5
Date of experience: Jan 09, 2025
Jackie Sanders
Offer you a price you send yr phone…

Offer you a price you send yr phone they make excuses and offer you 1/3 of original offer . Charge £10 to return you phone but don’t send your original apple box and charging cable back with phone I would stay clear

1
Date of experience: Jan 07, 2025

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Business Details

  • PhoneBox is a leading UK phone recycling company offering an easy way of selling your old phone. We have a range of services designed to make the process as simple, secure and to get you the most money in your pocket! We like to keep things as straightforward as we can, so we provide free postage on every trade. Pack up your phone and send it using our prepaid postage label (which we send to every customer because we are just that awesome), at no cost to you! We offer a 14-day price lock to give you time to relax. Once you've accepted the quote, you're locked in at that price for the next two weeks! Once we receive your device, our amazing tech team carefully inspect it to ensure it matches the description provided. After that, we process your payment quickly, on the same day! So that you can get your money straight away. Whether you're upgrading to a new phone or just cleaning out your drawers, PhoneBox is the easy way to turn your old phone into cash with our transparent, reliable and customer-friendly service 😊See more

  • email contact@phonebox.co.uk
  • call 03333395994
  • language https://phonebox.co.uk

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