Review Time
This is the worst photo book company. Bought the vouchers to make the school yearbook. There are major issues with the online editor. I prep the files as I normally would (I am a graphics/tech person). When I uploaded my file, it became cropped and blurred. I spent hours and hours trying to figure this out. Their tech support first response was you HAVE to use the online editor to create. But what about “upload your own design”? After many exchanges and when I requested for a refund because there is no way I can make the images to load without blurring. Then I am told it will always appear blurred and will print out fine. Whatever…. Who would move it forward to print when everything appears blurred?!I uploaded the same file to three other online photobook makers, all without a problem. So clearly photobook is asking everyone to buy vouchers and then you can’t even use their service and will not get a refund either due to their policy.
Photobook has provided me with an exceptional experience, delivering a photobook that beautifully encapsulates my treasured memories. Their blend of quality, creativity, and outstanding customer service sets them apart from the competition. I wholeheartedly recommend Photobook to anyone seeking to transform their photographs into tangible works of art.
I have ordered many Photobooks from here (I create my own using their program that I downloaded to my computer and then Upload to them for processing). The Photobooks always arrive on Tim or earlier than promised and are of excellent quality I have seen many Photobooks at friends’ houses that are from different companies and I would not choose anyone else.
I ordered my photobook May 8th, it was shipped May 11th, and arrived today. Great customer service. They answered my queries in a timely manner along the way. Very easy software to use. The book is gorgeous! I have 2 projects in progress. Definitely recommend Photobook for capturing family memories.
I buy services from Photobookscanada since many years and the result is excellent. It is easy to build the book with Photodesign application. If I have an issue, the support team is easy tio contact and solves it rapidly and efficiently. Feel free to try, you will enjoy.
I have edited more than 30 photobooks over the past few years. Different formats (8×8, 8.5×11, 15×11), bindings (lay flat, perfect bound, flush mount) and several types of paper.I’ve always used Photobook WW but recently questioned my choice because Costco announced their partnership with Shutterfly.I recently ordered an identical copy of a book (40 pp, hardcover) from both Photobook WW and Shutterfly.I received my WW Photobook order 6 days after sending my files: a real performance considering that my photobook is printed in Malaysia ! My order with Shutterfly is still in production AFTER 9 DAYS… I have contacted Customer Service a few times with no success. I will no doubt eventually receive my order and can’t wait to compare the two finished productsI finally received my photobook from Shutterfly. 10 days of processing and shipping time, all within Canada (production and delivery). However, the Shutterfly site indicates that they are still in the "Creating your order" stage and I never received a tracking number. I remember that I had ordered the same photobook both from Shiutterfly and from Photobook worldwide. The format is 8.5 X 10 at Photobook and 8 X 10 at Shutterfly. I engaged in a careful comparison of the two products.My documents include photos, technical drawings and texts. The printing margins have been correctly respected in each case but everything else is obvious, always in favor of Photobook WW.1- blacks and whites are always more intense2- the color saturation is much closer to the original photos3- the printing resolution, both for texts, technical drawings and for photos is much better4- the range of reproduced colors is much wider.I am not a professional in the field. I'm just a hobbyist appreciating the overall quality but if the photobook I received from Shutterfly is representative of their usual production, I definitely don't recommend them. The costs (when taking advantage of the coupons) are close but they are slightly higher in the case of Photobook WW, which is normal since the shipment is sent from Malaysia. I would add that the choice of formats and printing paper is much more important with Photobook WW. I haven't tried their new premium print category yet but the result must be stunning compared to Shutterfly.However, I still have to deplore the fact that Canada sometimes imposes import fees (customs). I was thinking of giving up Photobook WW for Shutterfly, especially since the association with Costco automatically guarantees a 51% discount (note: it cannot be combined with other good discounts) but my current experience leads to maintaining my initial choice : Photobook WW. One last point that deserves to be underlined: the online editor is also much better and complete than that of Shutterfly.I would like to add that my review is completely independent and that I recently wrote to Photobook WW to complain about the increase in transport and customs costs…Guy Paquette Quebec, Canada
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Photobook Canada is an online platform that allows individuals to create and customize personalized photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalized text to create unique and meaningful photo products. Photobook Canada operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.See more
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