Review Time
Disgusting App !!! I am writing the complain in disgust of the pick me app and it's services to the customers !! Need more competition to make these services provides pay and have a fair app !!I have never see such a app that is for the crooked tak tak drives then for to help the customer !!! There needs to have competitor to clean up there act !!!Some of the things pick me can improve on !!When booking don't allow the tak tak driver to have a choice of cancelling the booking onece its booked . Let the app choose the driver nearest to the booking . And if the driver cancel the booking more then two time's per each day . They can't use pick me for that day !!If more then two complaints per day they are blocked for that day .
They are the worst.i placed an order through debit card and then there was a duplicate order through cash.the card payment was processed.Called the customer service and clearly informed to cancel the cash order.insted they had cancelled the card order .punt got reversed .I again called them and asked them as to why they had cancelled the card order instead of the cash order duplicated. They apologized and told me that to pay through card and obtain points and once the driver arrives to change the payment method to points.i informed the driver when he was at the merchant's location.later when he arrived he said he could not change and asked to pay cash.nk one was at the house to pay cash and I had to arrange cash through neighbour.
Pickme me Driver Named Dayandanda Gamaralage (Vehicle number KS 3456) phone number 0714990800 blatantly refuse to accept 4 passengers just before half and hour ago when the concerned party said if there is any problem that the only male passenger was ready to get down from vehicle at any time they face such problem. There were only 2 women and 1 girl and 1 boy part from the male (Husband of one woman). The time now is 1.38 pm.This type of inappropriate drivers should not be engaged in taxi service especially at night when ladies and children are passengers!The 2nd driver we booked had no such problem and is now completing the expected journey!So essentially it is high time for customers to seek disciplined taxi drivers during night!
PickMeDriver - Ibnu HabbasNumber plate - PJ5479@Zulfer HassenI got into a pick me cab with driver named mohommed Ibnu Habbas (number plate : PJ5479) (Trip ID : 227456684) with my portable working station (laptop, monitor, iPad, etc) at piliyanadala at 9.30 pm. My destination was mount Lavinia. On the way I asked the pick me driver to stop at the Burger King in K zone moratuwa for me to order some dinner. He asked me to switch my destination to the Burger King from mount Lavinia saying that there is a new update on the pick me app. I've used pick me for over 4 years and I've never encountered this situation before. Forcefully he asked me to change my destination to the Burger king, so I did it. Then I went into the Burger King to get my food and went back to the pick me cab. When I got in, the driver had cancelled the tour and told me to put a new tour with him from Burger King to mount Lavinia. When I refused he forcefully asked me to leave. He then exchanged verbally abusive words and turned around and started beating me up. He got out of his seat and pulled me out and started throwing my stuff out. My monitor fell down from the seat to the floor of the cab while he was doing so. I gave him the money I owed and he got into his cab and he left. So I was stranded in the middle of the road with my equipment and I ordered an Uber who dropped me to my final location in mount Lavinia.This could be his and pick me's strategy to earn off people's money unknowingly.I called pick me but they didn't respond. I later on sent so many messages through their pick me app, yet there was no response.PickMePickMe driver activationPick Me Drivers Association
The drivers can drive a longer way, so you need to pay more. We went from about 3.000 to 5.000 lkr because of that. We complained but Pick Me answered that they believed the driver, even though they could see the prize should have been around 3.000. They closed the case immediately so we could’t have another say in it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Faster. Safer. Smarter
