pizzapizza.ca

2
2 Based on 201 reviews

At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same ti...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2

/
5

201 Reviews

5 Star
17%
4 Star
5%
3 Star
5%
2 Star
8%
1 Star
64%

Filtered Reviews

Filter Reviews

Review Time

lewayk
All about service

November 23/23 6:15pm I was looking on the website special And it said extra-large pizza + 1 topping $13.49it doesn't say extra charge on specific topping it just said 1 topping So I wanted to ordering that special But the moment I request extra cheese it jump extra charge a dollar To me It is falt advertising So I call customer service of pizza pizza And the guy on the other side of the phone in the middle of conversation hang up the phone on me that is rude and no good service if you don't have patience to customers don't work in customer service department because When I try to understand from where the extra charge come from

1
Date of experience: Nov 23, 2023
Gale Brooks
Zero.

Well.. if I could put no star I would. I ordered a pizza ,at 12:30am I was very ill and in pain. Unable to cook for myself and needed food. I went to wait at @ the door “ as they say … we will be at your door ! After a long Time like 50 mins or so. I called to find out where the pizza was. The agent said. They called you and the driver was outside. 😳 so we cancelled. Nobody came to the door. ( house) I let them know that I was unable to go out in the cold and rain. In pain that would make it worse. My door is about 5 feet from the driveway !! So I gave the “ Instruction to @ knock at the door, “ some time later a customer service agent said that the driver refuses to deliver to me. I felt Shocked, violated, and hungry. After 26 mins of being on hold painfully making 4 calls. I gave up. I am feeling very mistreated. I made over 6 calls to order a pizza. And not once did a person come to my door. It gets worse.. the following day . A CUSTOMER service agent said. They thought you had COVID. 😡What a horrible display of “ SERVICE to your customers. Ifelt Violated and humiliated. I am still in shock. Even if it was Covid. What On Earth !! Covid is the same as the flu.Would you want more to ensure they got the food they need ??? Circus.

1
Date of experience: Nov 19, 2023
Kyle Adams
I've been going to the Pizza Pizza in…

I've been going to the Pizza Pizza in Pembroke and the staff are friendly and helpful. Pizza was great too, receptive to the Gospel. Jesus loves us all and He died for our sins and rose from the dead. The kingdom of God is at hand, repent and believe in the Gospel (from Mark 1:15)

4
Date of experience: Nov 19, 2023
I wouldn't even give it a 1!

I wouldn't even give it a 1!The bacon on my pizza was raw, off-tasting as was the pineapple.This was the worst pizza I ever ate and ever will eat! Disgusting. Waste of money.

1
Date of experience: Nov 18, 2023
Eliza Skov
My kids love it

4
Date of experience: Nov 16, 2023
Brenda W.
What an awful experience

What an awful experience! Never again

1
Date of experience: Nov 11, 2023
Mavis H.
Awful customer service

First of all, It is impossible to order pizza, the person could hardly understand me, problems to find location and order price. Pizza slices are never the same size. Quality is never same (Upper Middle plaza Oakville location), like lottery, you are not sure what you will get this time. I can't believe this kind of company to have such terrible service. Not once, not twice, always

1
Date of experience: Nov 10, 2023
Karan at Merivale is an excellent worker.have been to the merivale location…

I have been to the merivale location many times and Karan is sooo good with the customers. Making your order quickly. Hes always smiling but also always hard at wirk behind the counter. This man deserves praise and a raise. Exceklent work ethic and customer skills.

5
Date of experience: Nov 08, 2023
Julianne
Pizza Pizza on Lakeshore and Helene in…

Pizza Pizza on Lakeshore and Helene in Mississauga they DO NOT wash their hands … I stood there 2 nights ago and watched one young guy handle cash, pop and made wings and put his hand directly in the pineapples and did not wash his hands one time

1
Date of experience: Oct 14, 2023
Cody H.
Horrible service. Will never go there again

Waited 40 mins for my order and still no order had to walk out. The worst customer experience ever!

1
Date of experience: Oct 14, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we’re making our operations more sustainable and giving back to the communities we call home.

  • email feedback@pizzapizza.ca
  • call 4169671010
  • language https://www.pizzapizza.ca

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More