pizzapizza.ca

2
2 Based on 201 reviews

At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same ti...

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Average Rating

2

/
5

201 Reviews

5 Star
17%
4 Star
5%
3 Star
5%
2 Star
8%
1 Star
64%

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Wally
The only Pizzeria open late at…

The only Pizzeria open late at night...otherwhise do better. and cheese slice have a life spam

2
Date of experience: Aug 04, 2023
Matthecraft3r
I only put a star out of necessity

I only put a star out of necessityI had misplaced my card. Pizza shows, i give the guy my written down cc number- after a lecture abt how he doesnt want to wait - he doesnt get paid by thee hour yadda yadda-Then he says my card didnt go through- he proceeds to raise his voice about how i have no money- towards the passersby. Humiliating ...9So i call and find out the card automatically charges a 20% gratuity as well as thee actual bill amt, so i call in again to pizza hotline- and change the chicken wings to a smaller portion and a different kind as my friend doesn't like the first kind i chose- they take my order thoroughly, as if doing it for the first time.The order of wings went from honey garlic to salt n pepper..THREE HOURS LATER!! When all is resolved on my end with the payment method and i call it in, a worker says i cant pay that way as it says my card keeps getting declined.Why do they automatically assume a persons broke rather than perhaps the money being mistakenly in another account or some other event!?So i explained AGAIN that there was an issue and i called my bank and fixed it. Humiliated again!From 10 30 pm to 1 am this took place.The same driver (though id complained of his rudeness to the girl and she said she took down my complaint; ummm isnt this now a conflict of interest to have him ANYWHERE near my food!?) THEE ACTUAL SAME FOOD! pizza cold and all slices separated and hard. THE WINGS HAD BEEN HONEY GARLIC WITH A LARGE DUMPING OF PEPPER AND SALT STRAIGHT ON TOP OF THEM!I couldnt believe how rude these ppl were being!! So i was being punished for having banking issues with my card!??And I paid 40 of my dollars and spent 3 hours of my time for this treatment??This never would have happened before covid 19. There were actual standards of customer service and pride in ones company...ONCE IN AWHILE!!Disgusting.

1
Date of experience: Aug 03, 2023
Lotheis
I order a pizza to 8th at Louth st…

I order a pizza to 8th at Louth st Catherine’s the driver said it was too far so why did you deliver the first time ??? Will not use the pizza pizza again it’s a huge inconvenience and there is war better pizza around …worst service ever

1
Date of experience: Aug 02, 2023
Sky Johnson
Best Pizza in Collingwood...The cooks and delivery staff are…

The cooks and delivery staff are awesome! Pizza Pizza in Collingwood Ontario reminds me of the good old days of Pizzerias in London Ontario...

5
Date of experience: Jul 28, 2023
Ingrid Rogers
Not the best pizzas.

The pizzas weren't too great not enough toppings and quite salty.

2
Date of experience: Jul 23, 2023
Carol Ann Wilson
Not worth it

Not worth it! Horrible customer service and really expensive compared to how much of the toppings they put on the pizza!

1
Date of experience: Jul 08, 2023
Carroll Cook
I ordered for a large pepperoni pizza…

I ordered for a large pepperoni pizza with grilled chicken. On arrival, the pizza was too hard to chew, and there was no taste of chicken in the pizza. Terrible taste!

1
Date of experience: Jul 04, 2023
Lexi Bell
This place rocks!!!!

Pizza pizza on Fairveiw drive inBrantford is amazing!! Always so friendly! I often get a slice because I'm on my own or if I order a large pizza ,my kids rave about it!! It's always fresh and the guy gave me extra slices a few times, they are always upbeat and well trained, I won't go anywhere else for pizza!

5
Date of experience: Jul 03, 2023
Palmer Johnson
Customer Service Rep Lied and Argued With Me!!

I’ve never had a problem with pizza pizza ever before but today was such an awful experience that I’m certain I’d rather never deal with them again!! Firstly, placed our order online, once it was placed and payment confirmed at the bottom there was a 50 minute price guarantee for our order! Pizza was late, over 5 minutes late to be specific, called customer service to get a refund and firstly, the man told me they don’t have a time guarantee and I said absolutely wrong cause it said the time guarantee at the bottom of the confirmation page! He then says the GPS said she pulled in 3 minutes before, from their own website I read “if it doesn’t arrive at your door or lobby by the time guarantee then the order is free” he argued with me and told me I was wrong and I got so angry he was arguing I had to hang up! I don’t know who to go to that’s over their head but I’m gonna find out because I’m tired of these places taking advantage of customers especially when everything is so so so much more expensive!!!

1
Date of experience: Jul 03, 2023
Erka0754
Cold food terrible customer service

Ordered $65 of food from the 10th Ave store in Vancouver yesterday, when the food finally arrived the delivery driver would not get the boxes out of the bag until I had paid (even had to tip 15%) of course the food was cold and inedible. Spent the next hour going through the ridiculous customer service system trying to get a refund, passed from pillar to post listening to the inane music whilst on hold drove me mad. After an hour they said I can have a credit note? Ha as if I will be ordering from there again, and if you have any common sense you wouldn’t either! So poor!!!

1
Date of experience: Jun 30, 2023

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Business Details

  • At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we’re making our operations more sustainable and giving back to the communities we call home.

  • email feedback@pizzapizza.ca
  • call 4169671010
  • language https://www.pizzapizza.ca

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