Review Time
Ponsford’s have never let us down. We have been shopping at Ponsford’s since first married, (now 50yrs on). They are still as competent, professional and efficient. Carpet fitters Graeme & William, were as I now expect from Ponsford’s, excellent.Their care and attention to detail is first class, nothing was too much trouble when unexpected issues came up. They treat your home with respect. From first dealing with the carpet department, Karl was knowledgeable, informative and did not push the “hard sale” so much so we ended up having three bedroom carpets fitted instead of the original just one. Excellent service from beginning to end. Plus an added bonus, their after service is first class. If a problem does occur, you know they will still be there in years to come and it will get sorted. A truly “SHEFFIELD family business”.WHY do I keep going back ????Georgina & Peter Martin
We are new customers to Ponsford’s and I have to say we are very impressed.The customer service we received from Hakima was second to none and she certainly went the extra mile for us .Hakima was very friendly & efficient and she had excellent knowledge of all the sofas and our options . A truly great shopping experience .Thank you Hakima!
From choosing the sofas through to delivery, the process was seamless. The team were polite & exceptionally efficient. I’d particularly like to thank the 2 gentlemen who made the delivery. Even though they had to carry a couple of very heavy & cumbersome old sofas down a flight of stairs & around some tight bends, & then do the reverse with the new ones, they did it professionally & with great skill & good humour.An excellent experience all round.
From our initial consultation with Karl to the fitting of our stair carpet and bedroom Fantastic!! Paul and Will arrived on time.They did a fantastic job. Very professional. I must say best carpet fitter’s we’ve ever had.And so courteous. Thanks lads you were the best. Thank you to Ponsford don’t go anywhere else.
They gave us time to browse without any pressure and then when we said we would like some more information Mary was very helpful. She gave us some more time to consider our options and then helped us to order the configuration we wanted.Mary also gave us information on how we could save money as we may purchase another item shortly.
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