Name: popinabox.co.uk
Telephone: 01617130186
Rating: 3.4

Jackie Brooks Guest

Good customer service

Made an order nearly a month ago and had little to no updates, went onto the online chat service and got talking to Taylor. They were extremely helpful and gave me a dispatch date and were also just good at making small talk! :)

Date of experience: Jan 31, 2022

Katerina K. Guest

4 years ago

Great selection of Pops!

Date of experience: Jan 31, 2022

matogaming86 Guest

4 years ago

Perfect !!

Perfect !!! I was so lucky to have Jack assigned to help me .. i don't know so many words so i can describe the kindness and willingness to find the problem, solution and help that i experienced today from him ...i am truly grateful... i was waiting for answers since July 2021... and he answer everything in a min.

Date of experience: Jan 31, 2022

gribal148 Guest

4 years ago

It was great and helpful

It was great and helpful. I talked to Taylor and he really solved my problem.

Date of experience: Jan 31, 2022

AS Guest

4 years ago

SHOP ELSEWHERE SCROLL PAST THE PAID REVIEWS

Terrible would never use them again. DO NOT USE ANY THG group sites. If they ever do send you anything it will be months after your original date and very likely damaged. Save yourself hassle SHOP ELSEWHERE!!

Date of experience: Jan 31, 2022

MR68 Guest

4 years ago

Resolved a pop issue

I ordered a 2 pack pop and it came messed up with many imperfections, so I contacted pop in a box and they actually let me keep the imperfect one and sent me a new one. The new one still has a few imperfections but they are tolerable. I appreciate the willingness to help of the customer service representatives that helped me. Also the quick response time and resolution time was great!

Date of experience: Jan 31, 2022

Rose S. Guest

4 years ago

Ordered simpsons lard last in January…

Ordered simpsons lard last in January 2020 still hasn’t arrived, tried to track my most recent one says there is no such package

Date of experience: Jan 31, 2022

Carole Howard Guest

4 years ago

Nearly 2 months for an in stock item

I ordered a pop on 5 December Finally received it on the 30th of January after numerous emails to customer service and get the same response each time saying my item would be dispatched in the next 3-5 days which never happened. It was supposed to be a Christmas present and arrived over a month after Christmas. At lease we finally got it and it’s so cute

Date of experience: Jan 31, 2022

Victoria Cook Guest

4 years ago

Customer service pop in a box

The customer service from pop in a box reply real fast and with all the answers I needed. It would have been nice to receive more let’s say automatic updates from pop in a box about my pre order since it’s taking quite long. For the rest, I’m happy with the help I got from Jessica, so thank you!