purestep.co.uk

4.2
4.2 Based on 221 reviews

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Caroline Harrington
I ordered these slippers for my sister

I ordered these slippers for my sister, she thought they were exactly what she needed, she likes them, but due to the insoles, she’s struggling to get used to them. I explained that it can take a little while to get used to having some arch support, but that she will get used to them, and that they will benefit her in the long run, so she’s going to persevere.

5
Date of experience: Dec 12, 2025
Elizabeth Mary Goulder
These slippers are excellent

These slippers are excellent. Cosy, comfortable and with a sturdy sole so you can step outside without having to change footwear.Delivery takes a little while but worth the wait. Now bought a second pair for a friend.

4
Date of experience: Dec 10, 2025
Cynthia
Prompt response with a slight problem…

Prompt response with a slight problem with the wrong size. Rectified quickly

4
Date of experience: Dec 10, 2025
Jenny Wootton and Phil Pearson
The product is excellent

The product is excellent. Hommies fit my feet perfectly and do not loose their shape. Good communications and delivered on time.

5
Date of experience: Dec 10, 2025
Mrs Robertson
Snails pace to Cornwall

The shoes received are fine. My comment - how it took only 5 days to get from China to London and then 15 days to get to Cornwall !!

3
Date of experience: Dec 09, 2025
Anne McLean
Easy to order and happy with product…

Easy to order and happy with product but slow delivery: ordered 9/12 and not received until January

4
Date of experience: Dec 09, 2025
Martin
Excellent product

Prompt delivery and a very comfortable pair of winter boots. I would thoroughly recommend this product.

5
Date of experience: Dec 08, 2025
Steve Thomson
Great slippers

Great slippers, and the non-slip sole is sturdy enough to cope with the odd step or two outside to get the mail.

5
Date of experience: Dec 08, 2025
Emily Brown
Great product, rethink the delivery

Service from Purestep was great, very good communications, prompt dispatch.The courier however held onto the purchase for nearly 3 weeks, so missing Christmas. I was unable to track or contact them so had no idea what was happening other than 'they had my parcel'I was about to cancel my order when it arrived and the slippers were great.Great product, rethink the delivery

3
Date of experience: Dec 08, 2025
David Almond
Decent delivery time.

4
Date of experience: Dec 06, 2025

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