purestep.co.uk

4.2
4.2 Based on 221 reviews

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Geraldine Hill
Comfort, price and quality great

I very much appreciated the efficiency and clarity of communication. I had the order and delivery confirmed in good time, and the delivery itself arrived safely. My only gripe is that the delivery took longer than I might have expected - about four weeks (hence the four stars, not five). However, the boots and slippers I received were well worth the wait. A great fit and very, very comfortable. Excellent to walk in and excellent value. I hope they last, but at this price I’ll be happy with a couple of years.

4
Date of experience: Dec 05, 2025
Dave O T
I have bought these boots before and…

I have bought these boots before and was happy with them so I bought some more! They took around two weeks to arrive and are in perfect condition. Very comfortable.

5
Date of experience: Dec 05, 2025
Pat Lofthouse
Delivered goods as described

Delivered goods as described Good service

4
Date of experience: Dec 05, 2025
Philip Ward
Great Items

Because it was an easy task to place the order and I bought one and got one free.The items are comfortable with hard wearing soles.

5
Date of experience: Dec 05, 2025
Evelyn Harkins
Excellent company

The company kept me up to date with the progress of my order. It arrived on time and was well packed.

5
Date of experience: Dec 04, 2025
Ashleigh
DO NOT BUY FROM!

DO NOT BUY FROM!! They send their products from Hong Kong NOT the UK although you buy from a UK website. Product arrived faulty - holes in the shoes, sole falling out. Really bad flimsy cheap quality. The company want me to pay to ship it across the world back to them, even tho they provide a UK return address on their packaging.. Hoping my bank can get my money back by a dispute from this scam company.

1
Date of experience: Dec 04, 2025
Kenneth Murrell
The slippers were everything 😍 that i…

The slippers were everything 😍 that i could have wished for, they have allowed me to got mobile again after a recent amputation of toe, they gave me the support needed on my foot to walk again after 6 months of inactivity. Thank you. Well worth the money.

5
Date of experience: Dec 03, 2025
Nombulelo Manentsa
My Purestep Winter Footwear & Shoebrush…

My Purestep Winter Footwear & Shoebrush were delivered on 3rd December, 2025.

5
Date of experience: Dec 03, 2025
Derick Everington
I ordered the wrong size and contacted…

I ordered the wrong size and contacted them straight away and they managed to change the order and send me the correct size.

5
Date of experience: Dec 03, 2025
Lynn
Great service

5
Date of experience: Dec 03, 2025

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