purestep.co.uk

4.2
4.2 Based on 221 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Patricia Conchar
Good service

Good service. Very good product.

5
Date of experience: Jan 05, 2026
CELIA LARNER
Comfortable and lightweightl

As a girl I went barefoot as often as possible because my feet are short and square, with the third toe the longest, and a half size difference in length. I am now 88, and walking is anyway difficult, tho fashion much less important. These new boots accommodate my feet perfectly, and I feel warm and safe in them - in fact I can now forget about them!

4
Date of experience: Jan 05, 2026
Peter Armitage
The shoes are excellent

The shoes are excellent, I'm still getting used to 'barefoot' walking.

5
Date of experience: Jan 05, 2026
Sue M
These do exactly what they promise

These do exactly what they promise. I had begun to get very wary of walking if icy. Ive just worn them for 3 days of ice and snow in UK and feel safe and they're warm and waterproof.Absolute games changer.

5
Date of experience: Jan 05, 2026
Ina Pickard
Don’t buy from these people

Don’t buy from these people. They claim hassle free refunds, but if you want to return the boots, you have to send them to CHINA, at prohibitive costs,It is a scam.Unlikely they’ll allow this to go on their site.I am claiming fraud through my bank.I will post this warning on all social media sites.

1
Date of experience: Jan 05, 2026
Dorothy Gow
Kept informed re delivery

Kept informed re delivery. Prompt service.

5
Date of experience: Jan 05, 2026
KathleenCollectPlus Customer
Living in hope.

Customer Services, so far, has been good and prompt. The size of the boots and slippers is smaller than I expected but I am taking up the offer of keeping them and receiving a larger size. Not complete yet, so hoping it will happen.Products seem to be good but have not been able to try them. forever hopeful.

4
Date of experience: Jan 05, 2026
Lori
a very nice surprise

I was a little nervous - I have had a couple of bad experiences especially with shoes online. Some are rubbish but also I have wide short stubby feet! They've served me well but they're a bit non- standard. When I saw the packaging I confess I thought 'oh no'. Then I put them on. They are the real deal: warm but you are in touch with the ground. I wore them around the house for a while (I normally go barefoot there) but have been out in -3c since. Definitely recommend!

4
Date of experience: Jan 05, 2026
Janice Khoo
Goods are from china and take weeks to arrive

The shoes took ages to arrive , I tried to cancel the order but the company would not let me , said I could return shoes once they arrived . I didn’t realise the goods were being shipped from china as there is a very misleading European looking lady on their website page . They finally arrived and are too small . I need to return to china and only have 14 days from receipt . I have emailed their customer services and apart from an acknowledgement of my email have not had any response . My review is bad as I feel I have been misled by the company domain (co uk )and the European looking lady into buying goods from china which are no good to me as they are too small

2
Date of experience: Jan 05, 2026
Elizabeth Mackenzie
Came up a little small but otherwise…

Came up a little small but otherwise have been good in these icy conditions

4
Date of experience: Jan 05, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More