qvcuk.com

4.5
4.5 Based on 160 reviews

At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of ...

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Average Rating

4.5

/
5

160 Reviews

5 Star
76%
4 Star
6%
3 Star
6%
2 Star
2%
1 Star
10%

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Review Time

Parker Davis
My ordered was canceled, but haven't received a refund yet, even a response back. They, responded

My ordered was canceled, but haven't received a refund yet, even a response back.

They, responded when I made this here review. Customer service mid at best and waiting for the refund.
Will be contacting the customer_careukatqvc.com
Yet again 😪

1
Date of experience: Jan 28, 2026
Russell Vaughan
Okay - Daily Mail on Line - Sale via QVC of Special Pillows for sore neck sufferers - Products order

Okay - Daily Mail on Line - Sale via QVC of Special Pillows for sore neck sufferers - Products ordered & paid for - 3 weeks goes by now & still no pillows - No e mail updates on delivery of the pillows ordered & paid for - 101 e mails received from QVC trying to sell one of there other products !!! Do not buy from QVC - Stick to Amazon - a 21st Century Retailer - In reply to your kind message of concern below I have already done that a week ago & QVC paid me Lip Service - Today a week later I lost my patience hence my review & I have had an e mail from QVC who are looking into this situation again or so they tell me - Watch this space - I am prepared to take this Reveiw down when or if the pillows arrive - I guess if they do not arrive by end of next week which would not surprise me the. I will requesting the credit card company to authorise a charge back & refund me my credit card sales amount - I guess my final caveat is "watch this space".

1
Date of experience: Jan 28, 2026
Jacki O'Donnell
Wanted these shorts for my Oz holiday last November but at £49 a bit too expensive! So bought a chea

Wanted these shorts for my Oz holiday last November but at £49 a bit too expensive! So bought a cheaper pair from Denim &Co. Mistake. So in the Sale found the White Stuff Una shorts they are perfect save them for summer!
Always plenty of choice on QVC and great brands. Customer services are always beyond helpful. Deliveries with Evri are quick and on time in my area!

5
Date of experience: Jan 28, 2026
Gail Davies
Excellent products, outstanding customer service, unfortunately let down by an unreliable service f

Excellent products, outstanding customer service, unfortunately let down by an unreliable service from Evri courier who deliver for them, but QVC are an outstanding company!

5
Date of experience: Jan 27, 2026
Joyce Dole
I've shopped with qvc since it began in 1994. It's the best place to shop. My only complaint is that

I've shopped with qvc since it began in 1994. It's the best place to shop. My only complaint is that I always return (if I need to) the very next day after delivery, but sadly it's quite expensive for postsge/Evri. I still do find a company that you can return make up (used) and food, everything, absolutely everything if you decide it's not right. Even wear shoes, boots, take labels off, honestly, they have top brands so give them a try. I don't believe you'll be disappointed

5
Date of experience: Jan 27, 2026
louise emmens
8 days since placing order and paying in full and still waiting. Called QVC and told they would have

8 days since placing order and paying in full and still waiting. Called QVC and told they would have to investigate with Evri and new order would probably be another 5 + days . :(

1
Date of experience: Jan 26, 2026
Abraham Turner
Shopping with the service is always enjoyable.

It's always enjoyable to shop with the service. The selection of products is vast and the prices are quite competitive. The customer support is outstanding, very efficient and helpful, making you feel as if you're conversing with an old friend.

5
Date of experience: Jan 23, 2026
Francine
A Comprehensive Review of My Shopping Experience

This is a comprehensive review as I often shop from the platform. They offer a welcoming shopping environment across various channels (TV being my favorite), allowing for as much engagement as you wish. Their diverse clothing selections present excellent options, and I find their own brand, particularly denim offerings, to be a great value and a better fit for me. When it comes to beauty products, where else can you try items and return them for a full refund if they don’t suit you? I truly enjoy watching the platform (which often brings a smile to my face) for styling inspiration across home, gardening, clothing, and beauty. The ordering process is straightforward, with timely deliveries, and returns have become more affordable and easier through a designated service. Any past issues I encountered, such as receiving a damaged item, were efficiently handled by the customer support team. Overall, it has been a thoroughly enjoyable shopping experience.

5
Date of experience: Jan 22, 2026
Bonnie Butler
Exceptional service, effortless ordering process

Exceptional service, effortless ordering process. I've been purchasing from this platform for years and they have a fantastic reputation. They offer a wide range of products and I enjoy their live product demonstrations. Customer service is always helpful, and I've never encountered problems with returns or refunds.

5
Date of experience: Jan 18, 2026
Kasey Price
Disappointed with the Dress Quality

Upon opening the package, the dress appeared to be in poor condition, full of creases and lacking the vibrant colors shown in the advertisement. I hung it up to see if the creases would fall out, but they remained. I noticed on the tag that if it was removed, returns wouldn't be accepted, which was shocking. I contacted customer service, and they confirmed that I couldn’t remove the tag. This policy made me dislike the dress even before trying it on. I was frustrated that I wasn’t informed about the standard 60-day trial period. When I finally tried it on, it was too large, so I returned it. I will not be purchasing anything else, as I dislike feeling misled.

1
Date of experience: Jan 18, 2026

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Business Details

  • At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service.

    We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee.

    Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.
    See more

  • language https://www.qvcuk.com

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