Review Time
This phone was great when I bought it back in March. Through the past British summer heatwaves it was working perfectly, better than my old phone which overheated in the car. Sadly I then got an update and its now pure S**t. Crashes occur on every app, I'm also getting crashes when I'm not using the phone!! Thankfully Spotify is the one app which doesn't crash as much. I'm going to continue to use this phone for 1 - 2 months and then upping to the S22 Ultra
I ordered this phone on 10 Aug and to this day they didn't ship the orderOne of the worst customer service I have ever seen in my life, they don't help and they don't solve the issues , it is like talking to a robot.Stay away from their official store!
I bought a Red Magic 7 Supernova 18gb of Ram2 weeks of using it it gave me nothing butissues everyday while playing COD multiplayer.They were able to give me a new replacementso I took my device to fedex to be shipped out tothem and they received my device on June 15thand its now June 30th over 2 weeks since theyreceived my device and I STILL HAVENTRECEIVED MY NEW REPLACEMENT im verydisappointed and wouldn't recommend buyingfrom here again I learned my lesson. The policysays 3-15 business days for a replacement to beissued and tomorrow will = 12 business dayssince they received my phone this is legit BS Iwas hoping and expecting my replacement to beshipped to me within 3-5 days. I feel very letdown and disappointed never again will I waste§ for another Red Magic. I just hope they seethis so they can stop slacking it shouldn't betaking this long to send out a new phone Ijust hope by the time I get my new replacementthe wait was worth it and I no longer receiveissues while gaming.L
If there is a minus 100 stars, that would not be enough to say how bad this phone is... I was really excited in the beginning about this phone (RedMagic 5s), but as you go along all the problems start and I don't even know where to begin... software beyond criticism, would not waste words on that. Fan is a joke, overheating is a normal experience, probably could cook my breakfast on the phone. Triggers work when they want, screen unresponsive so often... I could go on for a while about how bad this phone is but I think I've wasted enough of my time on explanations... bottom line... Don't buy this phone unless you want a nightmare!!! BTW, Redmagic bluetooth headphones... bigger joke than the phone.
Redmagic 6S Pro user (16/256) Cyberghost edition (transparent).Device? Itself is solid, no word to it.But software? A joke, the software is really terrible and crap.Support is a joke.They released even to stable-version a faulty OS that can really mess-up device calculations, because at 76% device was full but it kept charge until device battery circuit said "hey, hold on battery reached 4.5V it's overcurrent im cutting charge". So yeah dangerous right? I reported, they REFUSED their mistake and we exchanged 20-30 mails til they accepted it. Sent videos, and measurements to prove it.The device has ram leak, it has also a problem where in some occasions CPU gets stuck in 100% frequency, the 4 tiny cores.The 3 big clusters gets activated very frequently and closes. The Prime core turns on and off, no need for that why your software makes it so responsive?In short, from initial purchase the device was battery-friendly good game phone and normal daily-phone but it had CPU stuck issue which caused extreme over-heat and me having to restart device to fix it which didn't always solve my issue neither.The software is so bad, the company tries make the phone each update intentionally worse, by making cores run more without even the necessary to use! I play a game that isn't even demanding but this phone? It locks 4 small cores and 3 big cores + sometimes even the prime core.But prior update 7-8 months ago there was no need for the big cores to run. The prime core would almost never run! And small cores would just run at 40% - 70% only.The game is GPU demanding, not CPU, so why Nubia makes devices run in high-cpu with problem of having the CPU spike randomly to 100% and then 3 big cores running at 30-40% and prime core 7-20%?This is a garbage chinese company, never buy from them any phone.Go to OnePlus, im not even kidding! This phone is garbage, i swear i will never ever buy any gaming phone because software is garbage! The phone just gets crap softwares after initial release.Just, please take my word and don't buy.As a tech savy person who understands alot about devices, this device is a big red-flag because there is no firmwares in internet, no contact directly with devs, no community, no rom, no support, nothing. If you brick it, you're done, no support to fix it.Not kidding, their focus is chinese/asian market and not EU but they try their best to catch EU's eyes.Please guys, save yourself from the trouble and buy OnePlus or Xiaomi or Huawei, but not phone from this company or any other gaming phone.Even other gaming phones are having issues, and don't believe youtube reviews.They do reviews from surface, no in-depth detailed reviews. Don't fall for that, the device looks sick and it's really a good quality device, i have no word for it but software is truly garbage so it makes it not worth it.Software is everything.Now phone can't even be used to play without heating when the weather ambient temperature is 24 celcius.The fan? It's a joke, it's gimmick.It's just a accesory to make it look nice, don't fall for it.Just buy a normal proper phone and buy a phone cooler, that is the way. The built-in fan is all 100% crap and useless, they will only function in winter when climate is very cold, so it can circulate the ambient temperature air into the phone internals to cool it, other than that, it's useless. But again, even if it's cold outside, the phone wont heat because of the cold temperature outside, so my point is the fan is non-sense.Save your money, rate this company 1 too and move on, save people's money and stop feed these chinese hungry devs who intentionally makes crap softwares espepcially with the software updates.The website and descriptions and spec sheet etc all makes you think it's a crazy damn good device with OP features and cooling mechanism etc, but i swear, it's all fake and marketing.The CPU easily hits 50C, the battery hits 40 if playing normal mid-game.If i plug and charge, battery hits 44-45 celcius.If i plug and play with "charge separation" it hits 41celcius.The "Charge Separation" is fake. It just holds the charge voltage in a constant voltage so it doesn't charge phone but nor does it discharge, it gives current exact in amount the phone charges/drains from battery.So, no, it's non-sense feature and totally fake.Chinese people got Android 12 version of this phone already but EU/NA users for 3 months still haven't got the Android 12.And chinese users full of complains in their forum that each update just makes this device run hotter.People said they are afraid it will explode in their face.People in china even commented they are literally unable to hold the phone or touch screen because it gets sooo hot that it becomes impossible to hold the device.OnePlus mate, go for it, had the 3 and 7Pro, willl go next time for 11-12Pro.
9.6/10 (Reviewer uses red magic® 7)+ Fastest qualcomm® chips every year+ Cool design+ Game optimization+ Red Magic® OS+ Customer service+ Guarantee- Red Magic® OS rarely updating- Brightness on sunny weather- Hard to find in retailer storesAdditional commentary: I use my Red Magic® 7 18/256 about 1.5 months, i play in PS2® games using AetherSX2® emulator, Gran turismo 4® have stable 60fps in 1080i + 2x ps2 resolution, NFS Pro Street® almost stable 50 fps in Drag, Drift & Speed disciplines, but in GRIP i have 50 fps only when I'm not seeing my opponents165HZ works well, very fast display without cuts for selfie cameraIn-phone fan not so useful, but Red Magic® Turbo cooler seems so useful, sometimes i seeing water under cooler, because low temperatureCameras not so good (honor® play 2018 have same quality photos LMAO)Battery have fast 65w charging in global version, 0-100% around 30 minutes, in emulator games i have around 2.5hrs. time to play (100%-0%)About Red Magic® OS:Rarely updated, in global version anime assistant Mora doesn't work:5G not testedHeating only in emulator PS2® games, sometimes burns the handI think Red Magic® 7 useful for gaming enthusiasts, who don't care about cameras, beautiful OS and etc. I can 100% recommend it!Who cares about that, i can recommend Huawei®, im Huawei® P30 Pro user and i like his OS and Cameras, customer service too good... That's all
i need to expose these redmagic mofos! Do not buy their phones. these f****** wont send me a prepaid label for a return even when their device freezes many times on the first day?? they reply making excuses. And those specs they claim are false. It's a super slow phone! and if you play pubg, be prepared to have your game suddenly freeze and can't even exit even pressing the back button many times! refresh rate at 60hz even for simple browsing! They think most people don't check the specs! I checked with multiple sources and they still deny it. I even sent them screenshots and videos of the frozen screen for proof.
Claim your business profile now and gain access to all features and respond to customer reviews.
Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
