Review Time
My red magic went blank screen . Red magic sent it back to Hong Kong 3 months ago . Despite numerous tickets asking as to the progress of the repair they just fob me off with a standard reply . I have had to buy a new Phone . Their customer service is non existent . I would never deal with them again . I have now resigned myself to never recieving my phone back at all . Never mind fully repaired . Despicable shocking company.
I bought 2 phones from Redmagic and one has issues with the glass screen not being completely flat and having bubbles in the same spots with every glass screen protector installed, and even at phone service the guy there had the same issue!Redmagic customer service doesn't want to check the phone and said I am not professional enough to install a glass protector correctly although I installed more than 100 glass screen protectors until now and even the guy from the local phone service couldn't fix this unless he uses some liquid to fill the gaps!Keep away from their products unless you want to buy another phone after a while because they do not have an actual warranty!
Never had a phone break on me so quickly. Only after a year and half of use the phone has bit the dust and refuses to charge entirely, I have tried every fix whether it be software or hardware and nothing worked. It first started off constantly telling me there was debris in the charger port, so I cleared it out. Then it stopped fast charging. Then it stopped charging unless the charger wire was in a specific way. And it has just randomly stopped charging an hour ago and nothing is working to fix it now. The irony being this review will be one of the last things this phone ever does
Well first of all i have been playing gams with low fps like 30 to 45 is driving me crazy because of the lag i am fed up with the lag especially in pubg mobile and ti make it worse they even added 120 fps to makes us even easier to beat
I want to use red magic because it's a gift for gamers like us playing game in red magic made you feel like pro and than made you pro thats why i want to switch to the red magic and the other reason is the the display and the hidden selfie camera
Was looking into upgrading to a better phone, something with real pazaz. I use my phone for alot of gadgets etc. so contacted Redmagic for details and advice. Thier responce made my mind up."ITS JUST LIKE ANY OTHER ANDROID PHONE" so in thier own words, its an ok phone. Thanks guys, saved me buying it.
Every year I say to myself that this is my last Red Magic phone. This year I decided that it will be.The OS is horrible, full of bugs. Playing even with the fan on overheats your device, forcing you to take ouside cooler, even you have one integrated.Every OS upgrade feels like a downgrade.Even they advertise, 9 pro e is not much better then 8s pro. It's just not worth of investing money in it.So if you wish to buy a gaming phone you need to invest in a outside cooler, don't belive this false propaganda.
Claim your business profile now and gain access to all features and respond to customer reviews.
Delivering the most complete gaming experience on mobile. That’s the goal we had in mind when we set up Red Magic.
