retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

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Average Rating

4.6

/
5

881 Reviews

5 Star
84%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

Tiffany
Great customer services

Great customer services. Very efficient. Very helpful.Understanding when wanted to exchange for a different size.Luna did a great job.

5
Date of experience: Apr 16, 2025
Cassidy Hughes
Excellent Customer Service

I’ve ordered from Retro Stage a few times now and have liked every item I’ve purchased! I recently ordered a dress for a wedding and ordered it in the incorrect size. Yomi was incredibly helpful with assisting me with the return or my item and helped me find the most efficient way to get a replacement in the correct size. I’m so happy with the customer service I received!!

5
Date of experience: Apr 16, 2025
Great quality

I received 5 swimsuits in a timely manner. All of them are great quality and fit perfectly! So cute and I can't wait to wear them this summer.

5
Date of experience: Apr 16, 2025
Stan2219074
Very cool products

Very cool products ! Love my swimsuit and dress! Customer service is 5 star. ⭐️ Can’t wait to order more. Ask for Yumi!

5
Date of experience: Apr 16, 2025
Roberta Clark
Helpful return

I had to return a swimsuit that I purchased. I contacted them via email wanting to exchange for different size. Yomi in customer service was so helpful in helping me get the correct size. She responded very quickly and was very helpful. I will be ordering again from retro stage. They have the cutest bathing suits!

4
Date of experience: Apr 15, 2025
Krista
I ordered 3 dresses and two of them…

I ordered 3 dresses and two of them don't fit. I know there is only a 15 day window to get them returned. I emailed them and called and I haven't heard a peep. What does one need to do to get these returned and get a refund???

1
Date of experience: Apr 15, 2025
I love my swimsuit and unfortunately...

I love my swimsuit and unfortunately needed a different size. Luna, a service representative, was able to walk me through the process to easily enable an exchange. I appreciate the friendly assistance received and will now be able to enjoy my swimsuit for summer!

5
Date of experience: Apr 15, 2025
Great Experience with Retro Stage!

I had a great experience with Retro Stage! The customer service, especially Yomi, was super helpful and kind. I had to exchange an item and they offered me a fast and flexible solution that made everything so much easier. The pieces are beautiful and stylish, and I can’t wait to receive my new items. Thank you again, Yomi, for the amazing support!

5
Date of experience: Apr 15, 2025
Terry Patterson
My favourite shop!

I absolutely love every piece of clothing I have ordered from Retro Stage! They fit and feel comfortable. Quality products that are fun to wear! Returns/exchanges have been a breeze. My favourite store.

5
Date of experience: Apr 15, 2025
Bettina
Big scam! You'll waste your money

I ordered an article back in April for a jumpsuit, costing around 50 bucks. The prices seemed okay for what I was getting and for the small bit of jumpsuit it was, I wanted to order something to try it out. The cut, the design it all seemed to be too good to be true.And it was. To this day, almost midst of June, I haven't gotten my article. I was two times in contact with the customer service and I tried to infer about my order status. On their website they claim that you'll get an E-Mail when the item has been shipped out but guess what? That's not true. I never got an E-Mail, instead I was spammed with "new deals" - this or "reduced price" - price that, kind of E-Mails.So I asked TWO times, nicely, if my order has been sent out over the course of an entire month. I was being patient and the first time they told me that the article was out of stock and needed time to be brought back into stock. That it's taking about a week to get back into stock and a couple of days to send it out. So I waited. Two weeks or so after, I hit them up again, because I was faithfully hoping to get that confurmation-E-Mail that my item has been sent. But I didn't, so I asked again and again:'Item is out of stock, will be sent in the next three days'. I waited two weeks again. Because maybe the confirmation-E-Mail won't come but my package? To this day I haven't gotten my piece of clothing, wasted 50 bucks into nothing that I won't get back anymore. I just recently asked for a refund. Usually they are instantaneous with their replies. Nothing, Nada. Up until now, when I wrote an E-Mail, with the header 'Refund for my article', guess what? They never answered to this day of June.They won't give you a refund, they won't send it out. They'll keep you by a loose thread. DO NOT BUY! This is a scam company!Also, I've seen a couple of reviews, talking about how this company deletes and reports reviews here, I can always copy and paste my review again, so don't even try. If you scam people of 50€ and ignore every attempt at a refund, at least leave the 1 star reviews. :)

1
Date of experience: Apr 15, 2025

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Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

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