richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Review Time

Moses
Would use Richard F Mackay again

Arrived early in the time slot, the job was done efficiently and with a friendly, chatty manner.

5
Date of experience: Mar 29, 2024
Stewart
Great service as always

Great service as always! New mattress looks real quality and value for money. A special thanks to Neil and Reece for their speedy and cheerful delivery!

5
Date of experience: Mar 29, 2024
FC97
Excellent service

Excellent service . Neil and Steve were lovely guys ! Will be back to shop instore soon!

5
Date of experience: Mar 28, 2024
Another successful purchase from our local furniture store

Holly Ure looked after us well in the shop and kept in touch by phone as required. Neil and Steven delivered and assembled the chair quickly and efficiently with good humour. The only drawback was the long delay of four months between ordering and delivery.

4
Date of experience: Mar 27, 2024
Stacy J.
Perfect delivery

Smooth delivery of furniture by Neil and Steven , care taken in home , very helpful delivery men . Delivery within time given . 👌🏻

5
Date of experience: Mar 27, 2024
Angie Sanders
Great service

Our sofa is so comfortable - we love it. The delivery guys were very professional and they did a great job removing our old one and installing the new one.

5
Date of experience: Mar 22, 2024
Don Baker
Item of furniture arrived on time and…

Item of furniture arrived on time and in perfect order.Murray and Muzz made an excellent job of delivering item, taking great care to install without any problems and being very careful of other surroundings.

5
Date of experience: Mar 21, 2024
Olivia P.
NOT WHAT I WANTED

I am a 76 year old disabled lady and chose furniture with castors to enable me to move if necessary.Furniture came with solid feet and when I phoned to complain got told it was due to Health & Safety.LIES !!!!!I contacted G Plan who informed me my furniture could have castors fitted.So after spending a few thousand pounds didnt getwhat I wanted.Shame on you and I defiitely would not recommend this shop to anyone.

1
Date of experience: Mar 20, 2024
Dougie Smith
Excellent!

Excellent service and delivery. Took away our old table without any problems. Murray and Murray had shown care and attention with assembling the table. Clearly explained additional information.

5
Date of experience: Mar 20, 2024
Wade Hughes
Himolla suite - quality and service

Product knowledge and efficiency was fantastic. Customer care from salesperson, Ioana Chercui in Richard F Mackay was just second to none. Suite came not only on time, but early. Quality service and beautiful suite. Delivery team Neil and Murray uplifted our old suite and installed the new suite quickly, efficiently and with real courtesy and kindness. They demonstrated the recliners and how to charge up the batteries. Took away all the packaging and just were first class. Our new Himolla suite is gorgeous. We are very happy customers

5
Date of experience: Mar 19, 2024

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