richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Review Time

Delighted with the guys who delivered…

Delighted with the guys who delivered our new suite. Arrived early then proceeded to remove our old suite before bringing in the new one. All done very quickly with not so much as a scuff mark anywhere. Brilliant !

5
Date of experience: Jun 08, 2021
Jeffrey Long
Danny Brown could not have been more…

Danny Brown could not have been more helpful from the beginning to the end of our Neptune kitchen journey. He designed the kitchen; steered us through choices of units and worktops; oversaw the delivery process and kept in touch with the builders during the fitting. He was always available to answer any queries and quickly sorted any issues that arose. Very many thanks Danny!

5
Date of experience: Jun 07, 2021
Melinda Reed
Hollie

Hollie helped us to get the right sofa, she was extremely helpful without being pushy and would certainly return to her for any future purchases. Sofa arrived today and the delivery guys were also very professional.

5
Date of experience: May 14, 2021
SC25
Excessive covid controls

Left submitting review to see if co responded to my email they have not. I asked why they were taking contact details and temperature on entering store. U only have to leave contact details if entering a cafe. Very off-putting.It's also impossible to work out an actual price on items due to the method used on sales tickets. I will not return

1
Date of experience: May 13, 2021
Laurence Morgan
Outstanding service

Outstanding service. Delivery smooth and the guys were great. Great expperience!

5
Date of experience: May 11, 2021
Levi Foster
Excellent service

Excellent service, range and quality.

5
Date of experience: May 08, 2021
Ariana
Would just like to thank Richard f MacKay for our stunning sofa that arrived yesterday about 4 weeks

Would like to thank Richard f MacKay for our stunning sofa that arrived yesterday about 4 weeks ahead of schedule absolutely delighted with it thank you

5
Date of experience: May 06, 2021
XXbox123
We purchased our sofa last year with…

We purchased our sofa last year with the assistance of Holly. She was knowledgeable, helpful and above all thoroughly patient with my indecisiveness. We were so delighted with our sofa we purchased another one, again with Holly's help. Each time the delivery guys (Kyle) have been professional, polite and helpful. Highly recommend Richard F Mackay so much so my daughter has also recently purchased a sofa with Holly's assistance.

5
Date of experience: Apr 30, 2021
Iris Parker
Two Kitchens & Living Room Furniture

We have purchased two kitchens and living room furniture and on all occasions dealt with Danny Brown. His knowledge, attention to detail and great customer service mean we will keep returning to Richard F Mackay Ltd. Danny is a pleasure to deal with, always available on the phone when we need him and is proactive in keeping you informed of delivery dates, etc. The products we bought with Danny's help are fantastic and we feel we have got great value for money. Highly recommend Richard F Mackay and if you ever visit their showroom, do ask to speak with Danny.

5
Date of experience: Apr 23, 2021
MoisesGamerPro
GREAT EXPERIENCE

Spoke with Hollie and she was extremely professional, knowledgeable and very helpful. Took my details and came back to me with a price matched quote. Would not hesitate to recommend based on my experience.

5
Date of experience: Apr 21, 2021

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