ridenoord.nl

4.4
4.4 Based on 121 reviews

We stand for innovation! Noord makes sustainable mobility available for as many people as possible. With our urban e-bike and flexible subscriptions, we shift the societal focus from ownership to usership. And by using the best techniques and recycling wh...

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Average Rating

4.4

/
5

121 Reviews

5 Star
80%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
12%

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Noord E-Bike Team,

I had a very bad experience with Noord E-bike.In the first 14 days, the bike’s wire was broken — it kept turning on and off randomly. I wanted to cancel the subscription because of this, and right after I did, the bike got stolen.Even though I returned everything (the battery, the key, and all other parts), they sent me a €400 invoice. They didn’t explain what plan I was on, and the amount doesn’t match any deductible in their own policy.I locked the bike properly, they filed the police report themselves, and still they threatened incasso (debt collection). I emailed them but got no reply. This all feels shady and unfair. Would not recommend.

1
Date of experience: May 22, 2025
Linus Carter
Good bike that

Good bike that. Come in gray and green with break

5
Date of experience: Mar 14, 2025
Tabitha Adams
Refki he is a kind person he helped me…

Refki he is a kind person he helped me get a bike and service was perfect and fast

5
Date of experience: Mar 12, 2025
Julian Wilson
Amsterdam Noord store ( refki ) 🤝 Solid bike 💪🏽

Amazing guy at Amsterdam Noord store ( refki ) 🤝Solid bike 💪🏽

5
Date of experience: Mar 12, 2025
Art Walker
best quality in my experience and best…

best quality in my experience and best staf in hub ✊🏿

5
Date of experience: Mar 07, 2025
Brooklyn
Friendly, fast and perfect experience

Great experience! Refki warmly welcomed me at Ride Noord, quickly prepared my bike, adjusted the seat perfectly, and clearly explained how everything worked. Excellent and friendly service—highly recommended!

5
Date of experience: Mar 07, 2025
Charlee C.
Good service

Good service, e-bike good for the price. Let's see how it goes from now on.

5
Date of experience: Mar 05, 2025
Sean B.
Professionalisme & Service

Before delivering the bike they should check it properly. I found multiple problems that I had to tell them. Even after fixing the problems they forgot to give me the battery cover. Even the contact person in the store was not so friendly. I used Swapfiets bike before, I must say service is far better than your.

1
Date of experience: Mar 05, 2025
Lindor Price
hope this message finds you well.

hope this message finds you well.I'm writing to urgently request a replacement for the bike I received. Unfortunately, the bike has several issues:1. It is very slow.2. The wheel is heavy and does not rotate smoothly.3. There is a loud noise coming from the wheel.Additionally, I experienced a very difficult day at work because of these issues. The bike's problems nearly led to me being dismissed from my job. Therefore, I kindly request that the replacement process be expedited as quickly as possible.

2
Date of experience: Feb 28, 2025
Rendell Lewis
Bike its so nice

Bike its so nice , i need second battery.?

5
Date of experience: Feb 26, 2025

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Business Details

  • We stand for innovation!
    Noord makes sustainable mobility available for as many people as possible. With our urban e-bike and flexible subscriptions, we shift the societal focus from ownership to usership. And by using the best techniques and recycling whenever possible, we maximize the lifespan of our Noord. This way, you can continuously rely on your ride.

    With the Noord, we want to improve life in and around the city. Because in our ideal future, our environment is greener, our cities are more spacious and we are more flexible. But we can not do this on our own. That is why we invite you on this journey with us.See more

  • language https://ridenoord.com

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