rise.co.uk

4.5
4.5 Based on 139 reviews

...

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Average Rating

4.5

/
5

139 Reviews

5 Star
81%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
11%

Filtered Reviews

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Review Time

Smig OG
Great customer service.

Great customer service from Lewis helped me establish my WIFI connection.

5
Date of experience: Feb 17, 2026
Mark Jones
I spoke to Callum this morning as I…

I spoke to Callum this morning as I realised that I had given the wrong e-mail address and he was very helpful.

5
Date of experience: Feb 17, 2026
Rebecca Wallis
Thank you

Chris Thorpe was very professional and friendly. Made joining rise fibre very easy and explained everything throughout. Thank you!

5
Date of experience: Feb 17, 2026
Murray Jacobsen
Had a problem with the router password

Had a problem with the router password, quickly resolved by over the phone. Now working like a train.

5
Date of experience: Feb 17, 2026
mihai mut
Callum He is by far the fastest seller…

Callum He is by far the fastest seller I have met in all these years, it was a pleasant experience and when I say that he answered all my questions, solved the problem, and was also very kind.

5
Date of experience: Feb 17, 2026
Duncan Garmonsway
Callum T gave straightforward advice…

Callum T gave straightforward advice and offered me a good deal for what I need.

5
Date of experience: Feb 17, 2026
Duncan Garmonsway
Callum T gave straightforward advice…

Callum T gave straightforward advice and offered me a good deal for what I need.

5
Date of experience: Feb 17, 2026
Martin Chesman
Acting without consent

Following an online look into the broadband package on offer I read;liseed this was not for me at the present time so I cut the connection. One of their operatives then phoned me trying to get me to sign up. I said that I would be away on holiday and did not want to progress this until I was home. The following day I get a message from my current provider to sy that are sorry to hear I am leaving. Is this an example of pressure selling?? Misuse of my personal data? Horrendous company ethics

1
Date of experience: Feb 17, 2026
Martin Chesman
Acting without consent

Following an online look into the broadband package on offer I read;liseed this was not for me at the present time so I cut the connection. One of their operatives then phoned me trying to get me to sign up. I said that I would be away on holiday and did not want to progress this until I was home. The following day I get a message from my current provider to sy that are sorry to hear I am leaving. Is this an example of pressure selling?? Misuse of my personal data? Horrendous company ethics

1
Date of experience: Feb 17, 2026
Jason Draycott
Phoned Rise fiber because they cut me…

Phoned Rise fiber because they cut me off changed direct debit details i was told my services would be switched back on 24 hrs later still not back on avoid

1
Date of experience: Feb 16, 2026

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