rmcycles.co.uk

4.9
4.9 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
93%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

Filter Reviews

Review Time

steven gray
Absolutely spot on slight problem with royal mail but not the shops fault shimano steps en600 bik

Absolutely spot on slight problem with royal mail but not the shops fault shimano steps en600 bike computer far cheaper than everywhere else very pleased really helpful and great communication

5
Date of experience: Mar 15, 2026
Phoned them up 7 times aswell as an…

Phoned them up 7 times aswell as an email was promised that they could swap components over from an extra large to a large bike for the same price, a week later the boss eventually sent me an email telling me it will cost an extra £300 for labour on top of a £4800 bike . I'm pretty sure he doesn't pay his mechanics £300 per hour to swap breaks wheels and rear mech .There response to help NOTHING still the same wanting money so they could still make a profit . On first contact you suggested to me that you could swap the components over for the same price a week later you fell short on a promise made by your company and wanted an extra £300 as you pay your mechanics £150 a day and it will be a 2 day job, I cannot believe that a good bike mechanic would not be able to swap the components over between 2 bikes within a full working day .I wrote this review because a man's word should be his bond and to stick with it no matter what, and I write other reviews on companies that also treat people unfairly . I've no idea why you keep adding to your response rather than getting in touch with myself to discuss options! Not 1 email from the owner has come though except the lip service on trustpilot.com and I rang them incase there was any miscommunication but the answer was still the same £300 more.

1
Date of experience: Mar 09, 2026
steven gray
Absolutely spot on

Absolutely spot on slight problem with royal mail but not the shops fault shimano steps en600 bike computer far cheaper than everywhere else very pleased really helpful and great communication

5
Date of experience: Mar 08, 2026
Grace  Wright
Extremely helpful and efficient.

Extremely helpful and efficient.Good communication

5
Date of experience: Mar 06, 2026
Martin Ryan
Delighted

Great value, quick delivery, well packaged, gears all calibrated perfectly, simple reassembly tasks for me

5
Date of experience: Mar 02, 2026
A Parkinson
My new Intense Tracer arrived promptly…

My new Intense Tracer arrived promptly and was really well packaged. Small issue with the saddle but this is being addressed by RM cycles. Nice people to deal with.

5
Date of experience: Mar 02, 2026
Russell Haslam
Excellent service very quick and easy…

Excellent service very quick and easy to deal with

5
Date of experience: Mar 02, 2026
Drew Norcup
C2W and Great Experience

They went out of their way to ring me and advise on the C2W scheme, couldn't have been more helpful and friendly. Obviously a wealth on knowledge and a trustworthy company.

5
Date of experience: Mar 02, 2026
James R
My giant revolt 2 was well packed and…

My giant revolt 2 was well packed and arrived on time. The bike was built correctly with the gears and brakes set up well. Just fit the handlebar and front wheel and off you go. I would recommend RM cycles.

5
Date of experience: Mar 01, 2026
Mr Brian Maney
Easy purchase

Easy purchase, hassle free

5
Date of experience: Feb 25, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More